Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
I recently retired from the financial industry after 42 years in the co-operative system.
Overview
42
42
years of professional experience
Work History
Estate and Trust Specialist
Concentra Trust/Coastal Community Private Wealth Group
Nanaimo, BC
01.2017 - 02.2024
I provided estate planning solutions to our membership.
Managed communications between clients, beneficiaries, trustees, custodians, attorneys, accountants and other third parties as necessary.
Responded promptly to inquiries from clients regarding their trusts or investments.
Advised trustees regarding their fiduciary responsibilities under applicable law.
Collaborated with attorneys, accountants, financial advisors, and other professionals as needed.
Provided expertise in complex trust structures, including charitable trusts, special needs trusts, and testamentary trusts.
Reviewed estate planning documents for accuracy and compliance with local laws.
Developed strategies to optimize the tax efficiency of trust portfolios.
Worked closely with clients throughout administration process while providing excellent customer service.
Business Owner
Gro & Mo Lawn Care
Prince Albert, SK
01.2010 - 01.2017
I created and ran a part-time lawn care business, while still being employed by Concentra Trust.
Lawn care cutting and trimming.
Detaching and aeration.
Weed control
Fertilizing
Hedging
Snow removal.
Estate and Trust Specialist
Concentra Trust
Prince Albert, SK
02.1982 - 01.2017
Managed communications between clients, beneficiaries, trustees, custodians, attorneys, accountants and other third parties as necessary.
Responded promptly to inquiries from clients regarding their trusts or investments.
Collaborated with attorneys, accountants, financial advisors, and other professionals as needed.
Provided expertise in complex trust structures, including charitable trusts, special needs trusts, and testamentary trusts.
Reviewed estate planning documents for accuracy and compliance with local laws.
Education
Accounting
Saskatoon Business College
Saskatoon, SK
01-1981
High School Diploma -
Esterhazy Central High School
Esterhazy, SK
05-1980
Skills
Sales Experience
Honest and Dependable
Reliable
Hardworking
Professionalism
Client Engagement
Interpersonal Skills
Active Listening
Teamwork and Collaboration
Written Communication
Self Motivation
Relationship Building
Computer
Affiliations
Golfing
Camping
Slowpitch
Kyaking
Biking
Hiking
Other Skills
Avid gardener and landscaper
Carpentry
Painting
General Handymabn
Timeline
Estate and Trust Specialist
Concentra Trust/Coastal Community Private Wealth Group
Client Experience & Marketing Manager at Flagstone Financial Group & iA Private WealthClient Experience & Marketing Manager at Flagstone Financial Group & iA Private Wealth