Danny Tu
Vancouver,BC
Summary
Motivated and detail-oriented Property Manager Assistant with a strong ability to multitask and proactively address tasks before being asked. Possessing a keen sense of urgency and A+ communication skills, I am committed to providing exceptional customer service in a professional and team-oriented environment. With a valid driver's license and a reliable vehicle, I offer flexibility for part-time work. My skill set includes strong computer and typing abilities, market research, and property advertisement management. I am dedicated to obtaining my property management license within the year to further contribute to the success of the Northshore/Downtown property management team.
Overview
6
6
years of professional experience
Work History
Property Manager
Self Employed
Vancouver, British Columbia
09.2021 - Current
- Monitored market trends to ensure competitive pricing structures for units under management.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Managed all maintenance requests from tenants in a timely manner.
- Established policies for tenant applications, security deposits, and lease agreements.
- Organized move-in, move-out inspections with tenants at the start, end of a lease period.
- Inspected vacated units upon completion of a tenant's lease agreement in order to assess damage or cleaning needs prior to re-leasing the unit.
- Advertised available units through print media and online listings sites.
Amazon FBA Seller
FBA Seller Inc.
Burnaby, British Columbia
09.2019 - Current
- Conducted market research to identify new products and trends in the Amazon Marketplace.
- Tracked orders from fulfillment centers to ensure timely delivery of goods to customers.
- Utilized Amazon Seller Central tools such as Advertising Campaign Manager and Inventory Placement Service.
- Developed pricing strategies to ensure competitive positioning within the marketplace.
- Responded promptly to customer inquiries through email or phone calls.
- Created product listings, optimized titles, descriptions, bullet points and images for maximum visibility on search engine results.
Bartender
Mott 32
Vancouver, BC
11.2018 - 04.2024
- Stocked ice bins and coolers as needed throughout shift.
- Resolved customer complaints in a professional manner.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Performed opening and closing duties including restocking supplies.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Trained new bartenders on drink preparation and upselling techniques.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Greeted guests with friendliness and professionalism.
- Effectively multitasked within fast-paced environment.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
Education
High School Diploma -
Pinetree Secondary School
Coquitlam, BC06-2013
License Certificate - Rental Property Management
Go BC Real State School
Vancouver, BCSkills
- Property Management
- Property Inspections
- Skilled multi-tasker
- Payment Collection
- Customer service-focused
- Tenant and eviction laws
- Service-oriented mindset
- Customer service expertise
- Organizational ability
- Facebook Marketplace
- Online Advertising
- Computer skills
- Team player
Timeline
Property Manager
Self Employed
09.2021 - Current
Amazon FBA Seller
FBA Seller Inc.
09.2019 - Current
Bartender
Mott 32
11.2018 - 04.2024
High School Diploma -
Pinetree Secondary School
License Certificate - Rental Property Management
Go BC Real State School