Summary
Overview
Work History
Education
Skills
Professional Highlights
Languages
Timeline
Generic

Danny Sharma

Kitchener,Canada

Summary

Accomplished leader with 15+ years of experience in leading global operations, marketing, sales and brand development. Proven successes leading international business development and maintenance of key accounts. Business Development Manager skilled in growing sales and improving stakeholder relations. Strategically-minded in capturing new business and leveraging dynamic market opportunities. Accomplished in exceeding targets with results-driven approach.

Overview

13
13
years of professional experience

Work History

Business Development & Sales Manager

DIS Inc
07.2021 - Current
  • Assisted clients in all facets of immigration to Canada, including family sponsorship, appeals, temporary residence, student immigration, and working in Canada
  • Lead and direct B2B/B2C marketing activities to drive revenue.
  • Created highly researched and articulate legal paperwork such as contracts and briefs
  • Conferred with clients and other involved parties to gather and track case information
  • Reviewed and analyzed government and legal structures, arbitration concepts, and negotiation techniques
  • Communicated with relevant government entities on an ongoing basis regarding client cases
  • Expert in education and immigration issues and explaining the optimal solution to clients
  • Promoted partner universities, colleges and schools to prospective students
  • Staffing, leading, controlling and organizing the company for effective and efficient operation to achieve specific goals.
  • We streamlined sales processes with efficient CRM management and optimized lead-generation techniques.
  • Optimized product offerings for key customer segments based on thorough market research and customer feedback analysis.
  • They have developed comprehensive sales training materials, empowering team members with the tools they need for success in their roles.
  • Reduced customer churn rate through proactive communication, tailored solutions, and responsive problem-solving tactics.
  • They have developed relationships with key industry stakeholders to facilitate mutually beneficial collaborations and drive business growth.
  • I built a high-performing sales team by recruiting top talent, providing ongoing training, and fostering a collaborative work environment.
  • Mentored junior sales team members, providing guidance and support to help them achieve their individual goals and contribute to the team's overall success.
  • We have implemented innovative marketing campaigns to increase brand visibility in target markets and attract potential clients.
  • Developed relationships with key industry stakeholders to facilitate mutually beneficial collaborations and drive business growth.
  • Expanded market share through effective networking, relationship building, and sales presentations.
  • Implemented innovative marketing campaigns to increase brand visibility in target markets and attract potential clients.
  • Increased revenue growth by identifying new business opportunities and establishing strategic partnerships.
  • Performed client research and identified opportunities for account growth, account penetration and market expansion.
  • Managed accounts to retain existing relationships and grow share of business.
  • Achieved established KPI for company, regional team and individual performance through teamwork and customer focus.

Director of Operations

Canada India Education Council (CIEC)
01.2022 - 12.2023
  • Coordinated production of material for public awareness campaigns (e.g., brochures, posters, advertisements)
  • Recruited, interviewed, hired and trained new staff in the department
  • Provided constructive and timely performance evaluations
  • Evaluated the efficiency of business procedures according to organizational objectives and apply improvements
  • Developed and implemented policies and procedures to ensure that core operational functions achieve their business objectives.
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Oversaw day-to-day production activities in accordance with business objectives.

Regional Manager, International Recruitment & Partnerships

Wilfrid Laurier University
03.2018 - 07.2021
  • Worked closely with student success advisors and assisted them in dealing with students who were out of sync to maintain full-time course load as per study permit and post-graduate work permit guidelines
  • Competent in data analysis, data visualization and forecasting admissions and recruitment cycles
  • Strong analytical problem-solving skills in dealing with complex people and complex situations
  • Initiated partnership projects and developed path for 1+ 3 / 2+2 partnerships, faculty exchange and leading projects with Universities based in India, China and Vietnam.
  • Identified target markets for international activities, including alignment between Laurier academic programming and demand in target markets, especially those related to Brantford and future campuses
  • Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
  • It improved talent recruitment processes by enhancing job descriptions, streamlining interview procedures, and partnering with local educational institutions for pipeline development.
  • We evaluated competitor strategies to identify industry trends and gather market intelligence, informing strategic decision-making processes.
  • It motivated regional staff to achieve ambitious sales targets by establishing a competitive incentive structure and celebrating team accomplishments.
  • They led cross-functional teams to achieve project deliverables on time and within budget, improving overall performance.

International Partner Relations Coordinator

Wilfrid Laurier University
04.2017 - 03.2018
  • Provided exceptional service and training to partners via email, phone and new technologies to ensure information needed by applicants to make critical decisions is provided promptly and with a personal touch
  • Built and maintained relationships with external partners, such as agents, embassies, international organizations, key secondary schools, etc
  • Coordinated all aspects of Campus familiarization (FAM) tours that are related to partners
  • Prepared and submitted accurate monthly statistics and travel expenses
  • Championed the development of a comprehensive Partner Relations training program for all relevant employees across departments.
  • Trained new team members on best practices in partner relations management, improving overall team performance.
  • Collaborated with marketing teams to develop co-branded promotional materials highlighting partner offerings and benefits
  • Contributed valuable insights and expertise during negotiations with high-profile prospective partners, leading to successful long-term collaborations.
  • Implemented innovative strategies to improve communication between partners and internal teams.

Senior International Student Services and Recruitment Officer

TAIE International Institute
11.2011 - 02.2017
  • Maintained association with Canadian Embassy officials in Asia, South America & Middle East
  • Strategic Consulting, including business plan & promotional strategy development
  • Prepared reports, research papers, educational texts, publicity material, brochures, leaflets, and website updates for institute
  • Increased presence of international students by 40%
  • Conducted thorough pre-employment screenings, including reference checks, background verifications, and skills assessments, ensuring compliance with all legal regulations and company policies.
  • Continuously refined recruitment strategies based on industry trends, emerging technologies, and shifting organizational needs, ensuring ongoing alignment with overall business objectives.
  • Hired employees and initiated new hire paperwork process.
  • Collaborated effectively with human resources team members to ensure seamless coordination of all recruitment-related activities.
  • Increased employee retention rates with the implementation of comprehensive onboarding programs and ongoing professional development opportunities.

Education

TESL Post Graduate Certificate -

Niagara College
Welland, ON
05.2006

Public Relations Post Graduate Certificate -

Niagara College
Welland, ON
05.2003

Master of Arts - Mass Communications

Guru Jambeshwar University
India
05.2002

Bachelor’s Degree (Business Administration) -

Ch. Charan Singh University
India
05.2000

Intercultural Communication in Practice - PD program -

NAFSA: Association of International Educators

Management Development Program -

NAFSA: Association of International Educators

LGBTQ2+ Workplace Inclusion Certificate -

Pride At Work Canada
Toronto, ON
01.2022

Accredited Immigration Consultant Diploma -

Herzing College
Toronto, ON
01.2020

Border Services and Immigration (Certificate of Achievement) -

Humber College
Toronto, ON
01.2020

Intercultural Certificate -

Laurier International
Waterloo, ON
01.2018

Mental Health First Aid Certificate (MHCC) -

Mental Health Commission of Canada
Waterloo, ON
01.2018

Skills

  • Social Media Marketing
  • Customer Acquisition
  • Cold-calling
  • Sales funnel management
  • Competitive Analysis
  • Team Collaboration
  • Team Leadership
  • Customer Service
  • Decision-Making
  • Client Relationship Building
  • Revenue Generation
  • Negotiations

Professional Highlights

  • Participated in business fairs across Asia, Middle East and Africa
  • Lead and direct B2B/B2C marketing activities with the aim of driving revenue.
  • Recruited and managed new recruits and provided training to staff on continuing basis.
  • Developed new agreements, partnership, and increased market share by 65%.
  • Increased revenue through international recruitment and contract training by $3.5 Million
  • Managed agency network for Wilfrid Laurier University and raised quality partners from 45 to 240+.
  • Member of Canadian Association of Professional Immigration Consultants (CAPIC)
  • LGBTQ2+ Workplace Inclusion Certificate - Pride At Work Canada
  • Foreign Worker Recruiter License for the Province of British Columbia
  • Language: Hindi, Punjabi, Urdu, Pashto, Gujarati, Sanskrit, Mandarin

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Gujarati
Full Professional
Urdu
Full Professional
Chinese (Mandarin)
Professional Working

Timeline

Director of Operations

Canada India Education Council (CIEC)
01.2022 - 12.2023

Business Development & Sales Manager

DIS Inc
07.2021 - Current

Regional Manager, International Recruitment & Partnerships

Wilfrid Laurier University
03.2018 - 07.2021

International Partner Relations Coordinator

Wilfrid Laurier University
04.2017 - 03.2018

Senior International Student Services and Recruitment Officer

TAIE International Institute
11.2011 - 02.2017

TESL Post Graduate Certificate -

Niagara College

Public Relations Post Graduate Certificate -

Niagara College

Master of Arts - Mass Communications

Guru Jambeshwar University

Bachelor’s Degree (Business Administration) -

Ch. Charan Singh University

Intercultural Communication in Practice - PD program -

NAFSA: Association of International Educators

Management Development Program -

NAFSA: Association of International Educators

LGBTQ2+ Workplace Inclusion Certificate -

Pride At Work Canada

Accredited Immigration Consultant Diploma -

Herzing College

Border Services and Immigration (Certificate of Achievement) -

Humber College

Intercultural Certificate -

Laurier International

Mental Health First Aid Certificate (MHCC) -

Mental Health Commission of Canada

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