Danny Nguyen
Canoga Park
Summary
Dynamic professional with a proven track record at Chick-fil-A, excelling in team management and customer service. Adept at conflict resolution and fostering collaboration, I empower teams to achieve excellence while ensuring superior customer satisfaction. Skilled in problem-solving, I consistently enhance operational efficiency and create positive experiences for clients and colleagues alike.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Window Cleaner
Radiant Window Cleaning
Loveland
09.2024 - 03.2025
- Operated a variety of tools including pressure washers, squeegees, extension poles, ladder stabilizers, according to manufacturer's instructions.
- Developed effective relationships with customers by providing excellent service.
- Ensured safety standards were met when accessing hard-to-reach areas.
- Wiped down sills and frames after completing each job site.
- Responded promptly to customer inquiries about services offered.
Personal Trainer
Revlutn Gym
Fort Collins
11.2023 - 11.2024
- Created programs for clients' goals and success
- Closely monitor clients' progress and exercises to ensure correct technique and safety.
- Be informative and helpful to clients to ensure comfort and knowledge with gym equipment
- Performed weekly check-ins with clients to provide support and receive feedback/critique
- Provided effective workouts most beneficial for clients' health and goals
Campus Safety Monitor
Greeley West High School
Greeley
01.2023 - 05.2023
- Supervise students and monitor campus by patrolling halls, restrooms, escorting trespassers off campus, intervening to diffuse volatile situations.
- Assist office staff with delivery of notices to students and retrieving students for administrators
- Collaborated with school's security resource officer
- Enforce school policies
- Acted as an intermediary between students and counselling office.
Manager/Shift Leader
Chick-fil-A
Timnath
04.2020 - 08.2022
- Built authentic relationships with managers and team members and worked together to be the most caring company in our community
- Organize team members and managers into positions throughout the restaurant for successful and enjoyable shifts
- Developed team culture rooted in the company's core values - Guests First, Teamwork, Personal Excellence, Continuous Improvement, and Stewardship
- Lead and empower team members to become excellent workers in and outside of the restaurant
- Ensured superior customer care, monitored customer satisfaction, and resolved customer issues
Resident Assistant
Pensacola Christian College
Pensacola
08.2018 - 01.2020
- Responsible for one dorm floor along with one or two other resident assistants.
- Acted as an intermediary between the Dean of Men and the student(s)
- Led hall meetings to communicate important announcements, reminders, and dates
- Responsible for recognizing struggling students whether it was mental, physical, or spiritual
- Worked effectively and cooperatively with a diverse population of over 5,000 students
- Worked with college's Student Life department to ensure value was brought to students' life and dorm life
- Responsible for white glove inspections and ensured students were accomplishing room jobs throughout semester
Education
Bachelor's Degree -
Pensacola Christian College
Pensacola, FL05.2020
High School Diploma -
Faith Baptist Schools
Canoga Park, CASkills
- Conflict Resolution
- Teamwork & Collaboration
- Problem Solving
- Interpersonal Skills
- Team Management
- Communication
- Customer Service
Certification
Certified Personal Training Certificate - NASM
CPR Certified
Timeline
Window Cleaner
Radiant Window Cleaning
09.2024 - 03.2025
Personal Trainer
Revlutn Gym
11.2023 - 11.2024
Campus Safety Monitor
Greeley West High School
01.2023 - 05.2023
Manager/Shift Leader
Chick-fil-A
04.2020 - 08.2022
Resident Assistant
Pensacola Christian College
08.2018 - 01.2020
Bachelor's Degree -
Pensacola Christian College
High School Diploma -
Faith Baptist Schools
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