DANNY NAKARAH
2435 Kipling Ave Etobicoke
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Assistant
Zanchin Automotive Group
Remotely
12.2021 - Current
- Responding to customer email inquiries about vehicles.
- Scheduling vehicle test-drive and sales appointments for the dealerships.
- Following-up with the customer and dealership to ensure an extraordinary experience was had.
- Managing calls, texts and email tasks through a user-friendly customer relationship management system.
- Providing exceptional written and verbal conversation with both customers and dealerships.
- Performing outbound calls to invite customers to sales events.
- Experience working with CRM systems, i.e. Dealer Socket.
- Utilizing Microsoft products, i.e. Outlook and Team.
- The ability to work independently and with minimal supervision.
Site Supervisor
GardaWorld
Loblaw Companies Limited Head Office Brampton
10.2019 - 08.2021
- Managed and trained security guards on site.
- Evaluated team member strengths and assigned tasks based upon expertise and background.
- Answering phone calls, emails and controlling employee's building access.
- Monitoring cameras in the security control room.
- Printing and programming new access cards for new hires.
- Checking and verifying photo identification prior to granting facility access.
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Responded quickly to incidents and assessed active situations for security concerns.
- Wrote and submitted daily reports on security team operations.
- Provided guidance to security staff on appropriate courses of action for diverse situations.
Security Guard/ Front Desk
Executek International
Bell Office Mississauga, Ontario
08.2019 - 10.2019
- Ensuring that the facility’s safety and emergency procedures are followed in response to site emergencies.
- Respond quickly to incidents and assessed active situations for security concerns.
- Ensure the protection of people, assets and property.
- Utilize two-way radio and computer applications for communicating site activities.
- Patrolling the facility.
Ramp Agent
Menzies Aviation
Toronto Pearson International Airport
06.2018 - 07.2019
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
Supervisor/ Server
Universal EventSpace Banquet Hall
Vaughan, ON
01.2016 - 05.2018
- Supervise staff to ensure our clients are receiving high-quality service.
- Giving instructions & orders to servers during a function.
- Train new staff members.
- Respond to guest questions and problems in a timely professional manner.
- Provide detailed information of the menu items.
- Assist operation managers during a function.
- Serves up to 1,000 clients per function.
Education
College Diploma - Advanced Tourism- Travel Services Management
Humber Institute of Technology
Etobicoke07.2018
High School Diploma -
Father Henry Carr Catholic Secondary School
Etobicoke07.2015
Skills
- Bilingual (Arabic and Assyrian)
- Able to handle and assist customers through customer service
- Outstanding ability to keep a clean, neat and professional appearance
- Team player, capable of working under minimal supervision
- Excellent multi-tasking abilities developed within fast paced environments
- Manage Emergency Procedures
Certification
- OMVIC License
- Full G Driver's License 8 Years With Clean Record
- Security Guard License
- CPR+First Aid+AED
Interests
- Reading books
- Producing music & playing piano
- Playing and watching soccer
Timeline
Sales Assistant
Zanchin Automotive Group
12.2021 - Current
Site Supervisor
GardaWorld
10.2019 - 08.2021
Security Guard/ Front Desk
Executek International
08.2019 - 10.2019
Ramp Agent
Menzies Aviation
06.2018 - 07.2019
Supervisor/ Server
Universal EventSpace Banquet Hall
01.2016 - 05.2018
College Diploma - Advanced Tourism- Travel Services Management
Humber Institute of Technology
High School Diploma -
Father Henry Carr Catholic Secondary School