Danny Mendoza
Santa Clara
Summary
Assistant Service Manager candidate with hands-on leadership experience supporting maintenance operations in large communities. Skilled in technician coaching, vendor oversight, safety compliance, and high-volume service workflow management. Strong in HVAC, plumbing, electrical, appliance repair. Known for resident communication, hazard mitigation, and maintaining the high-quality standards expected at Irvine Company properties. EPA 608 Universal Certified.
Overview
5
5
years of professional experience
Work History
Service Technician II
Irvine Company
08.2023 - Current
- Support Service Manager in prioritizing daily workload, assisting technicians, and coordinating vendor schedules.
- Diagnose and resolve appliance, plumbing, electrical, and HVAC issues efficiently.
- Complete service requests with a strong first-time fix rate.
- Facilitate positive resident interactions by communicating timelines, expectations, and repair outcomes clearly and professionally.
Roving Service Technician
Urban Coast Properties
02.2022 - 01.2023
- Completed preventive maintenance and emergency repairs across multiple properties, acting as the primary on-site technician.
- Maintained accurate records of materials and labor for project and budget tracking.
- Identified hazards and repair priorities during property inspections.
Home Renovation
Gil Tile
10.2020 - 11.2021
- Supported kitchen and bathroom remodels, performing tile installation, plumbing fixture replacement, drywall repair, painting, and cabinetry work.
- Ensured all work met safety protocols and high-quality craftsmanship standards.
Education
Connecting Waters High School
San Joaquin Delta College
Skills
- EPA 608 Universal Certified
- Salesforce
- HappyCo
- Coupa
- Spanish
Timeline
Service Technician II
Irvine Company
08.2023 - Current
Roving Service Technician
Urban Coast Properties
02.2022 - 01.2023
Home Renovation
Gil Tile
10.2020 - 11.2021
Connecting Waters High School
San Joaquin Delta College