Danny Maganda Diaz
San Diego
Summary
Detail-oriented professional with experience in food delivery and retail environments. Demonstrates strong time management and food safety adherence, ensuring high-quality service and seamless operations. Committed to enhancing customer experiences through effective communication and problem resolution.
Overview
6
6
years of professional experience
Work History
Food Delivery Driver
Uber Eats
San Diego
01.2021 - Current
- Navigated city streets efficiently to deliver food promptly.
- Delivered exceptional customer service during interactions, fostering positive customer experiences.
- Reported delivery issues or customer complaints the support team promptly.
- Provided a 98% satisfaction rate during my tenure.
Team Member @ Rocket
United Oil LLC
San Diego
03.2022 - 04.2024
- Processed customer transactions accurately and efficiently at a busy retail environment.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Crew Member @ Foodworx
University of California, San Diego
La Jolla
03.2020 - 03.2022
- Assisted customers with orders and provided excellent service.
- Maintained cleanliness and organization of dining area and kitchen.
- Followed safety guidelines for food handling and sanitation procedures.
- Restocked inventory and supplies as needed throughout shifts.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Education
Communications
University of California, San Diego
La Jolla, CASkills
- Efficient navigation
- Order accuracy
- Customer service relationship management
- Food safety procedures
- Time management
- Vehicle maintenance
Timeline
Team Member @ Rocket
United Oil LLC
03.2022 - 04.2024
Food Delivery Driver
Uber Eats
01.2021 - Current
Crew Member @ Foodworx
University of California, San Diego
03.2020 - 03.2022
Communications
University of California, San Diego