Data-driven HR professional with expertise in HRIS systems and modules. Proficient in data analysis, employee relations management, and HR policy design to support organizational objectives. Proven track record of driving impactful change through data-driven recommendations. Flexible and focused team player fostering a positive team environment.
Overview
5
5
years of professional experience
Work History
Human Resources Business Partner
Amazon
11.2021 - Current
Supervised 5 Senior Human Resource Assistants
Conducted annual employee performance reviews and provided feedback to improve job performance.
Provided guidance on organizational policies and procedures to ensure compliance with applicable laws and regulations.
Delivered diversity and inclusion workshops across Canadian warehouses
Assisted in the development of succession planning initiatives for key positions within the organization.
Collaborated with senior leadership to develop strategic plans to support business objectives.
Participated in investigations into complaints of workplace harassment or discrimination.
Coached managers on best practices for effective management of their teams.
Senior Specialist Talent Manamenet
Aritzia
Vancouver, British Columbia
12.2023 - 08.2024
Developed and implemented strategies to increase employee engagement, satisfaction, and retention
Managed recruitment processes including job postings, interviewing candidates, onboarding new employees, and conducting exit interviews
Identified training needs for staff and developed relevant learning materials
Provided guidance on employment law matters such as disciplinary action, grievances, performance management, and terminations
Analyzed data to identify trends in employee turnover rates and related metrics.
Assisted with the development of organizational policies and procedures related to human resources activities
Developed and implemented compensation strategies to ensure competitive pay structures for over 1,000 employees
Provided technical support and guidance to Talent Management associates/specialists
Analyzed job positions, evaluated internal equity and conducted salary surveys to determine appropriate salary ranges.
Talent Management Generalist
Aritzia
Vancouver, British Columbia
05.2022 - 12.2023
Developed and implemented a training program for new employees to ensure effective onboarding and productivity
Facilitated, improved, and executed compensation review for over 1,000 employees, 4 times a year
Gathered and presented HR data analytics to department directors.
Oversaw engagement strategies for continuous and event-specific periods across 3 warehouses in Vancouver
Assisted in the preparation of monthly financial reports, including budget analysis and forecasting
Coordinated with department heads to develop processes that improved efficiency across departments
Implemented policies around workplace attendance, benefits, and time-off for Aritzia Warehouses
Delivered HR assistance to locations across Canada
Senior Human Resources Assistant
Amazon
04.2020 - 10.2021
Served as Amazon Prime Day 2020 point of contact leading a team of 7 Human Resources
Played a key role on the Human Resources team in successfully launching Western Amazon Robotics FC - YXX2
Facilitated and trained a team of 7 Senior Human Resource Assistances in preparation for YXX2 launch
Facilitated access to procedural guidelines for permanent accommodations within the Amazon CACF HR network
Maintained employee records in accordance with applicable laws and regulations.
Provided guidance to managers on performance management issues.
Human Resources Assistant
Amazon
08.2019 - 04.2020
Collected and maintained records related to the labor planning of upward of 800 warehouse staff members
Created and facilitated onboarding process for new team members in the Human Resources department.
Conducted training sessions and provided support to HR teams across Canada
Delivered support at three distinct warehouses
Human Resources Operations Assistant
Amazon
06.2019 - 08.2019
Took charge of attendance reporting and maintaining attendance points metric under threshold
Solely managed HR responsibilities during the night shift, ensuring smooth operations and support
Supported the launch of a new facility in Vancouver, contributing to its successful launch
Provided administrative support by preparing reports, summaries, and presentations.
Education
Bachelor of Business Administration -
Capilano University
06.2019
Skills
Proficient with Microsoft Office 365 Suite (Word, Excel, Access)
Fluent in English, conversational in Chinese (Cantonese)