Danny Jo
San Jacinto,CA
Summary
Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.
Overview
6
6
years of professional experience
Work History
Operations Manager
Huture International
10.2023 - Current
- Streamlined operational workflows to enhance efficiency and reduce delays.
- Led team training initiatives to improve process adherence and productivity.
- Developed and implemented standard operating procedures for better compliance.
- Monitored inventory levels, optimizing stock management practices across departments.
Server
Okims Honolulu
02.2023 - 08.2023
- Delivered exceptional customer service, ensuring positive dining experiences for all guests.
- Maintained accurate order processing and timely food delivery during peak service hours.
- Collaborated with kitchen staff to ensure quality control and adherence to menu standards.
- Trained new staff on restaurant protocols, enhancing team efficiency and service quality.
Sales Associate/Supervisor of Distribution Operations
Himakana Inc
02.2022 - 02.2023
- Supervised sales floor operations, ensuring high levels of customer satisfaction and team performance.
- Trained new associates on product knowledge and effective sales techniques to enhance customer engagement.
- Collaborated with management to develop and implement merchandising strategies that increased product visibility.
- Monitored inventory levels and coordinated restocking efforts to minimize stockouts and optimize sales opportunities.
Sales Associate
Woongjin Coway Usa
09.2021 - 12.2021
- Assisted customers with product selections and inquiries to enhance shopping experience
- Processed sales transactions accurately and efficiently using POS systems
- Maintained organized merchandise displays to promote effective product visibility
- Collaborated with team members to achieve daily sales targets and improve store performance
Opening Manger/Store Launch Coordinator
Kostop Berkeley
06.2021 - 08.2021
- Executed daily administrative tasks, maintaining organized records and documentation for easy access.
- Facilitated training sessions for new staff, ensuring understanding of procedures and responsibilities.
- Contributed to strategic planning efforts by providing insights based on operational observations and feedback.
- Gathered and organized materials to support operations.
Opening Manager/Store Launch Coordinator
Left Wing San Francisco
04.2021 - 06.2021
- Engaged with customers, promoting a positive shopping experience during store openings.
- Monitored facility maintenance needs, liaising with external contractors when necessary to keep premises clean, functional, and visually appealing at all times.
- Developed comprehensive employee training programs to boost performance and productivity during the opening shift.
- Created detailed reports on daily operations, highlighting areas for improvement and recommending solutions to upper management.
Opening Manager/Store Launch Coordinator
Left Wing Arcadia
08.2020 - 02.2021
- Collaborated with colleagues to streamline opening processes for enhanced efficiency.
- Assessed employee performance regularly, providing constructive feedback and coaching for improvement as needed.
- Coordinated with vendors to ensure timely deliveries and resolve any discrepancies or issues.
- Implemented cost-saving measures through effective resource management and waste reduction strategies.
Opening Manager/Store Launch Coordinator
Left Wing Kakaako
06.2020 - 08.2020
- Participated in training sessions, gaining knowledge of products and services offered by employer.
- Maintained open lines of communication between team members, fostering a collaborative work environment conducive to problemsolving.
- Mentored new employees through on-the-job training sessions tailored to their individual learning styles.
- Managed inventory efficiently, maintaining optimal stock levels for smooth daily operations.
Opening Manger/Store Launch Coordinator
Left Wing Mesa
04.2020 - 05.2020
- Coordinated project timelines and resources to ensure efficient workflow across multiple departments.
- Assisted in developing and implementing process improvements to enhance operational efficiency.
- Managed scheduling and communication for team meetings, fostering collaboration among stakeholders.
- Supported data collection and analysis to inform decision-making processes within the organization.
Opening Manager/Store Launch Coordinator
Left Wing Austin
04.2019 - 04.2020
- Assisted in daily operational tasks to ensure efficient store opening procedures.
- Learned and adhered to safety protocols and company policies during initial training.
- Supported team members in maintaining inventory accuracy and organization standards.
- Adapted quickly to fast-paced environment, providing excellent customer service from day one.
- Observed and reported on operational workflows to identify areas for improvement.
- Implementing quality control measures ensured consistent service standards across all aspects of the business during opening hours.
Education
Associate of Arts - Business
Kapiolani Community College
Honolulu, HI08-2019
Skills
- Operations management
- Customer service
- Operational efficiency
- Operations monitoring
- Employee relations and conflict resolution
- Planning and implementation
- Staff training
- Inventory management
- Policies and procedures implementation
- MS office
Languages
Korean
Native or Bilingual
English
Full Professional
Spanish
Professional Working
Chinese (Mandarin)
Professional Working
Timeline
Operations Manager
Huture International
10.2023 - Current
Server
Okims Honolulu
02.2023 - 08.2023
Sales Associate/Supervisor of Distribution Operations
Himakana Inc
02.2022 - 02.2023
Sales Associate
Woongjin Coway Usa
09.2021 - 12.2021
Opening Manger/Store Launch Coordinator
Kostop Berkeley
06.2021 - 08.2021
Opening Manager/Store Launch Coordinator
Left Wing San Francisco
04.2021 - 06.2021
Opening Manager/Store Launch Coordinator
Left Wing Arcadia
08.2020 - 02.2021
Opening Manager/Store Launch Coordinator
Left Wing Kakaako
06.2020 - 08.2020
Opening Manger/Store Launch Coordinator
Left Wing Mesa
04.2020 - 05.2020
Opening Manager/Store Launch Coordinator
Left Wing Austin
04.2019 - 04.2020
Associate of Arts - Business
Kapiolani Community College
Similar Profiles
Frederic SanchezFrederic Sanchez
BILINGUAL PROGRAM MANAGER at CARREFOUR INTERNATIONAL / CROSSROADS INTERNATIONALBILINGUAL PROGRAM MANAGER at CARREFOUR INTERNATIONAL / CROSSROADS INTERNATIONAL
Andrew HalttunenAndrew Halttunen
RN at International SOS (formally Acuity International)RN at International SOS (formally Acuity International)
Anne PEETERSAnne PEETERS
Coordinator at Wallonie-Bruxelles International - International DepartmentCoordinator at Wallonie-Bruxelles International - International Department
Cristian FloresCristian Flores
Restaurant Hostess at I Heart Bahn MiRestaurant Hostess at I Heart Bahn Mi
Axton OrozcoAxton Orozco
Selector at AldiSelector at Aldi