Danny Jimenez
Oakhurst
Summary
Dynamic retail management professional with 25 years of experience, recognized as Best Operating Store and 5-time HIGH Five Champion at Tractor Supply Company. Proven expertise in B2B sales and fleet operations management, driving significant revenue growth while fostering team accountability and enhancing customer satisfaction through proactive communication and process improvements.
Overview
20
20
years of professional experience
Work History
Store Manager
Tractor Supply Company
05.2014 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Achievements: 5 time HIGH Five Champion, Best Operating Store 2024, 3 time Attitude Award Winner, Multiple Profit Awards, top 10 in Deliveries 2 years in a row.
Department Manager Specialty Departments
Lowes Home Improvment
03.2011 - 05.2014
- Oversaw 6 specialty departments. These departments included Appliances, Kitchen Cabinets, Windows, Flooring, Paint, and Home Decor.
- Collaborated with installers to ensure our customers experience was streamline and had a great buying experience.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Established clear performance expectations for staff members which led to increased accountability.
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
Operations Manager
United Rentals
03.2005 - 03.2011
- Managed multiple outside Sales Personnel to ensure they were hitting their goals.
- Fleet management. Ensured our delivery fleet was receiving regularly scheduled PM's and were up to date with DOT standards and records.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with large National Account Customers such as Granite Construction, Teichert, Harris Construction, and PG&E.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Education
Computer Science And Music Engineering
Evergreen Valley Community College
San Jose, CAComputer Science And Music
Corcoran High School
06-1994
Skills
- 25 Years in Retail Management
- B2B Sales Expertise
- Fleet Operations Management
- DOT & OSHA Compliance
- Welding & Fabrication
- Dairy Construction
Timeline
Store Manager
Tractor Supply Company
05.2014 - Current
Department Manager Specialty Departments
Lowes Home Improvment
03.2011 - 05.2014
Operations Manager
United Rentals
03.2005 - 03.2011
Computer Science And Music Engineering
Evergreen Valley Community College
Computer Science And Music
Corcoran High School
Similar Profiles
Cathern VargasCathern Vargas
Senior Retail Manager at Tractor Supply CompanySenior Retail Manager at Tractor Supply Company
Jackson RossJackson Ross
Warehouse Material Handler at Tractor Supply CompanyWarehouse Material Handler at Tractor Supply Company
Nicholas HurstNicholas Hurst
Receiver at Tractor Supply CompanyReceiver at Tractor Supply Company
Francisco HerreraFrancisco Herrera
Feed Loader at Tractor Supply CompanyFeed Loader at Tractor Supply Company
Erin MooneyErin Mooney
Vegetation Program Lead at Eocene WestVegetation Program Lead at Eocene West