Danny Huynh

• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Developed and implemented strategies to maximize customer satisfaction.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Increased profit by streamlining operations.

• Maintained professional, organized, and safe environment for employees and patrons.
• Cross-trained existing employees to maximize team agility and performance.
• Maximized performance by monitoring daily activities and mentoring team members.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

• Consulted with network engineering staff to evaluate hardware and software requirements for new system development.
• Researched complex technical issues and provided resolutions.
• Participated in internal audits of quality management system.
• Designed computer hardware components and peripheral devices.

Proficient coding language:

• Python (Django)
• Javascript (NodeJS React JS, jQuery)
• SQL (MySQL, PostgreSQL)

• Supported students with helpful study habits and exam strategies.
• Explained math concepts in caring and encouraging environment to help kids thrive and learn.
• Used positive reinforcement, repetition, and review to help students master challenging material.
• Created and shared math resources and materials to boost student comprehension.

• Maintained inventory of all saleable items.
• Cleaned up gas and other spills in accordance with spill procedures.
• Processed fuel and merchandise transactions by operating POS system with accuracy.
• Pumped gas for guests and took payments.

• Operated espresso machines and commercial coffee brewers to create beverages.
• Cleaned counters, machines, utensils, and seating areas daily.
• Controlled line and crowd with quick, efficient service.
• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Trained new team members with positive reinforcement and respectful, encouraging coaching.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.