DANNY FERRI

• Direct and execute all aspects of delivering efficiency across engineering with a globally distributed team.
• Oversee ongoing development including technical analysis, design, and implementation following the Agile SDLC and Scrum methodologies internally within development, working closely and collaborating with stakeholders in Product Management and other departments to ensure successful product delivery,deployment to production, and operations.
• Facilitate product deployment architecture and evolution including product convergence and integration, creation of a technical product road map, its implementation and evolution.
• Interact with product managers, procurement, common engineering, legal, and end-users to define requirements and/or selection or partners.

• Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
• Communicated effectively with team members to deliver updates on project milestones and deadlines.
• Developed product documentation to communicate upcoming features and products to internal teams.
• Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
• Work with the Director of Product Management to define various product delivery lifecycle.
• Work closely with cross-functional teams to drive the business and product strategy.
• Oversee the implementation of core functionality: telemetry ingestion, parsing, security analysis,
  detection design/implementation, documentation, and service delivery during product delivery.
• Interface with Software and Service Delivery Release committee representing product release
  details; coordinating various delivery tasks such as Product Development, Service Content, Training and Marketing Epics in the Jira backlog.
• Engage with 3rd party vendors to gather architectural design, API integration and best practices to integrate customer auditing data into Arctic Wolf's Security Infrastructure

• Owned and prioritized product backlog.
• Oversaw entire product deployments from vision and creation to rollout and delivery.
• Work with Senior Product Manager on iteration planning, creation, and elaboration of the user stories.
• Built relationships with customers and community to establish long-term business growth.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Research the competitive landscape to develop and maintain current assets around competitive products.
• Collaborate with product stakeholders to support positioning and messaging
• Work cross-functionally with internal departments to ensure seamless delivery of strategies within the life cycle of existing product.

• Provided Professional Services for health assessments, implementation of solutions and roadmap recommendations for customers.
• Led configuration workshop meetings to propose and create solutions addressing customer’s critical business challenges while increasing efficiency through streamlining and automation.
• Led project status meetings and reporting to ensure highest levels of communication to stakeholders.
• Created and managed various documentation such as business and technical requirements,architectural assessment, statement of work, Deployment Plan and Training Documentation.
• Reviewed company needs and developed actionable solutions to resolve problems and plan for future growth.
• Gathered process and operational information, organized points and analyzed trends in order to provide current and useful information in support of business decision making.
• Created and managed project plans and timelines

• Coordination and oversight for all technical activities throughout the sales opportunity
• Created a trusted advisor relationship with key stakeholders in account portfolio.
• Update and coach account managers on new product offerings to enable cross-selling opportunities and competitive information.
• Engage proactively with sales teams in one-on-one account and opportunity briefings and Regional Sales Manager team meetings.
• Presented proposals to customers at industry events, such as conferences and trade shows.
• Formed strong bonds with customers' on-site technical staff to foster trust and retain business relationships.

• Responsible for defining Service Description, Project Proposals and Service Introductions
• Identify process and best practices to consider in business/technology proposals.
• Review vendor Contract agreements for licenses and maintenance agreements for services

• Trained and mentored competent and flexible workforce to meet project needs and promote positive work environment.
• Performed preventative maintenance to keep tools and equipment functional.
• Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
• Provided input to team lead regarding areas for process and procedural improvement.
• Provided subject matter expertise on specific existing technologies like Active Directory, PKI and Directory Auditing
• Identified process and best practices to consider in business/technology proposals.

• Act as a Consultant to research, design, and propose process improvements for key processes.
• National Planning Lead in ongoing development and systems integration projects
• Represented the organization as an advisor to Development and other Vendors.
• Assist management in coaching and directing the professional development of staff.

• Manage the building’s day to day technical issues which arise at the Bell Canada Direct Marketing Center
• Troubleshoot network connectivity ensuring that all Hub’s, Routers, Gateways, Switches and Cabling are operational

• Provide administrative support for Novell Intranet ware and Microsoft Windows NT 4.0 Workstation,local area networks; adding and administering users, groups, rights to network volumes and directories,ensuring connectivity and compatibility with Clipper applications