Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
3
3
years of professional experience
Work History
Program Manager
Boys and Girls Clubs
10.2022 - Current
Built reciprocal relationships with communities, volunteers, and organizations to support program goals.
Promoted a safe and inclusive environment for all participants through enforcing anti-bullying policies and fostering open communication.
Actively participated in professional development opportunities, staying up-to-date with best practices in youth programming.
Implemented comprehensive evaluation methods to assess program impact on youth participants'' academic performance, social skills, and emotional wellbeing.
Organized special events, guest speakers, and field trips to broaden the scope of learning experiences for program attendees.
Assisted in planning, organizing and implementing program activities in accordance with selected curricula to support program goals and incorporate needs and interests of members.
Host/Cashier
Black Bear Dinner
03.2022 - 10.2022
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Contributed to team success through effective communication and cooperation with coworkers and management.
Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Education
Bachelor's Degree in Business Finance -
California State University, Long Beach
Long Beach, CA
05-2024
Skills
Detail-oriented
Training and development
Critical thinking
Relationship building
Flexible and adaptable
Team management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Program Manager
Boys and Girls Clubs
10.2022 - Current
Host/Cashier
Black Bear Dinner
03.2022 - 10.2022
Bachelor's Degree in Business Finance -
California State University, Long Beach
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