Danny Beaulieu
Riverview
Summary
Proven Sales Agent and Cable Technician with a track record of enhancing customer satisfaction and expanding client bases at RJB Sales and Marketing. Skilled in client relations and technical support, adept at delivering sales presentations and performing emergency repairs. Successfully negotiated contracts and improved service standards, demonstrating exceptional troubleshooting skills and customer assistance.
Overview
5
5
years of professional experience
Work History
Sales Agent
RJB Sales and Marketing
09.2022 - Current
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of [Type] products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
- Identified new areas of opportunity within existing accounts by offering additional products or services based on their needs analysis results.
Cable Technician
Robitaille Telecom
03.2020 - 07.2022
- Handled emergency repairs quickly to minimize downtime and restore full service as soon as possible.
- Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
- Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
- Maintained safety standards during installations, reducing the incidence of workplace accidents.
Education
High School Diploma -
John Caldwell School
Grand Falls, NB06-2003
Skills
- Client relations
- Cabling layouts
- Customer assistance
- Hand tool proficiency
- Sales training
- Troubleshooting skills
- Technical support
- Sales presentations
- Customer training
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Sales Agent
RJB Sales and Marketing
09.2022 - Current
Cable Technician
Robitaille Telecom
03.2020 - 07.2022
High School Diploma -
John Caldwell School
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