Dedicated professional with experience in customer service and logistics. Known for strong problem resolution and attention to detail, contributing to safe and timely deliveries in fast-paced environments.
Overview
15
15
years of professional experience
Work History
DoorDash Delivery Driver
DoorDash
Pollock Pines
04.2024 - Current
Delivered food orders promptly to customers' locations.
Navigated efficiently using GPS and mapping applications.
Communicated effectively with customers regarding order status.
Coordinated multiple deliveries during peak hours to ensure timely service.
Planned routes to maximize delivery efficiency and reduce wait times.
Collaborated with restaurant staff to confirm order accuracy.
Delivered on-time shipments while resolving customer issues to enhance service satisfaction.
Bartender/Barback
The Prospector Entertainment
Placerville
11.2024 - 03.2026
Ensured cleanliness and organization of bar area to enhance customer experience during shifts.
Managed inventory and ordered supplies to maintain bar efficiency and service quality.
Engaged customers with friendly service and drink recommendations.
Processed cash transactions accurately to ensure financial accountability at the end of each shift.
Performed opening and closing duties including restocking supplies.
Developed good working relationships with fellow employees through effective communication.
Stacker/Operator
Missouri Hardwood Products
Birch Tree
06.2017 - 07.2024
Ensured safety protocol compliance during stacking operations, contributing to a safer work environment.
Maintained stacker equipment for optimal performance and reliability.
Trained new operators on equipment usage and safety practices, enhancing team competency.
Stacked lumber efficiently for optimal storage and organization.
Inspected lumber quality for defects before stacking.
Followed safety protocols to minimize workplace hazards.
Performed general housekeeping duties including sweeping, mopping, dusting.
Performed regular maintenance checks on equipment used in production processes.
Maintained current knowledge of safety procedures and lifting techniques to promote injury prevention.
DoorDash Delivery Driver
DoorDash
Leavenworth
06.2023 - 02.2024
Stacker
McClains Forest Products
Van Buren
11.2016 - 06.2017
Maintained clean work areas daily, ensuring proper disposal of waste materials.
Supported team members in safely loading and unloading lumber shipments, enhancing workflow efficiency.
Monitored quality of lumber to ensure compliance with company standards.
Followed safety protocols while handling heavy materials in a fast-paced environment.
Instructed new employees on proper stacking techniques and equipment usage, fostering a safer working environment.
Collaborated with supervisors regarding any issues that arose during shift.
Stacked lumber in designated areas according to size, type, and destination.
Worked closely with team members to achieve daily goals and objectives.
Deli Associate
Publix
Canton
02.2014 - 12.2014
Prepared and sliced deli meats and cheeses to customer specifications.
Maintained cleanliness and organization of deli display cases and work areas.
Guided customers in product selections, enhancing their shopping experience through knowledgeable assistance.
Operated slicing machines and scales following safety protocols and guidelines.
Stocked inventory regularly to ensure product availability for customers.
Worked closely with team members to ensure seamless service delivery, resulting in a positive customer experience.
Fulfilled customer orders accurately and efficiently, contributing to overall satisfaction and repeat business.
Participated in training new staff on deli operations and customer service standards.
Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
Crew Member
Wendys Restaurant
Woodstock
01.2013 - 10.2013
Prepared food items following safety and quality standards.
Delivered exceptional customer service during peak hours, enhancing overall customer satisfaction.
Operated kitchen equipment and maintained cleanliness in work area.
Facilitated training for team members on procedures and tasks, contributing to a more efficient work environment.
Handled cash transactions accurately at the register.
Stocked supplies and organized inventory in the kitchen and dining areas.
Addressed customer inquiries and resolved complaints, ensuring a positive dining experience.
Maintained compliance with health regulations throughout daily operations.
Host/Restaurant Busser
O'Charley's
Canton
08.2012 - 01.2013
Greeted guests warmly upon arrival and guided them to their tables.
Managed reservation system for efficient seating and wait list management.
Facilitated communication of special requests and dining preferences between servers and guests.
Ensured cleanliness and organization of host stand and entry area to create a welcoming atmosphere.
Collaborated with team to ensure smooth dining service during peak hours.
Handled guest inquiries with professionalism and courtesy at all times.
Provided excellent customer service by anticipating customer needs.
Coordinated management of incoming calls during busy shifts to optimize guest experience.
Offered seating and other special accommodations to customers according to preferences and dining area volume.
Assisted other departments by bussing tables and delivering food orders.
Stacker
JCPenny
Lathrop
07.2011 - 12.2011
Operated stacking equipment following safety protocols to maintain a secure work environment.
Unloaded containers promptly to ensure timely processing of incoming materials.
Facilitated material movement on work site to enhance workflow.
Collaborated with team members to streamline workflow and ensure operational efficiency during shifts.