Danny Bandiera
103-3416 QUEENSTON AVENUE COQUITLAM,BC
Summary
An enthusiastic and results-oriented IT professional with 33 years of progressive leadership experience in local government and the private sector. Accustomed to driving efficiency and effectiveness by developing, delivering and supporting strategic plans. A passion for innovation and customer service and brings a forward-thinking perspective to service-delivery. Recognized for outstanding organizational and leadership skills and a keen ability to prioritize and manage multiple deadlines, evaluate emerging technologies, and lead cross-functional teams to drive digital transformation.
Overview
18
18
years of professional experience
Work History
MANAGER ,INFORMATION COMMUNICATIONS & TECHNOLOGY
CITY OF COQUITLAM
05.2016 - 06.2025
- Developed and implemented the City's first Technology Roadmap to guide the City's use of technology and to improve its business functions and enhance services to the community and its residents.
- Provided direction, oversight and support of the City's Technology Roadmap to implement a citizen engagement mobile app, expand public Wi-Fi to 33 City parks and facilities, and Digital Parking Signage to display real-time parking availability, improve driver and pedestrian safety and improve traffic conditions at Town Centre Park and Coquitlam Crunch Trail.
- Provided oversight and support of the City's Pandemic response to implement remote work solutions, remote service delivery and enhanced online public services to it's staff,residents and community.
- Proactively engages with internal and external stakeholders, members of Council and other City departments to foster collaboration, address challenges and find innovative solutions.
- Responsible for the security of the City's digital assets, implementing security measures, and addressing potential risks and breaches.
- Manage the City's Fibre Optic Network (QNet) service that provides businesses, schools and residential high- rises with access to Canada's most competitive broadband services through the City's state-of-the-art fibre optic network.
- Recognized by the Province of British Columbia and Municipal World Canada as a leader in pandemic recovery in 2019 and 2020.
- Recognized by Granicus with a tech trailblazer award in 2022 with the implementation of a digital platform to automate and streamline development application review and processing.
- Recognized as 1 of 21 Smart Cities across the globe in 2021,2023 and 2024 by ICF.
GENERAL MANAGER, OPTICAL NETWORK CORPORATION -QNET
CITY OF COQUITLAM
05.2016 - 12.2019
- Responsible for managing and growing QNet, Canada's first municipal open access optical fibre network utility covering over 100 kilometers of metro area fibre, one hundred connected buildings, and two state-of-the-art data center facilities.
- Drove year-over-year business growth while leading operations and long-range planning.
- Drafted and distributed reports to assist QNet board of directors with critical business decisions.
- Developed and implemented a Business Plan to support key strategies that included 5G Cellular data devices on city infrastructure and access to the Vancouver Internet Exchange in order to improve QNet's business functions, increase profitability and services to the community.
- Provided direction and support of Coquitlam's QNet Fibre-Optic Network Corporation to change it's governance structure from a separate entity to a service provided by the City in Dec 2019. This provided greater administrative efficiency and alignment with City Economic Development activities.
DIRECTOR, TECHNOLOGY SERVICES
PACIFIC BLUE CROSS
01.2011 - 05.2016
- Provided oversight and support of the IT Strategy to implement a Automated Claims Enrollment System which included migrating from a mainframe platform infrastructure to a client service model.
- Worked closely with organizational leadership teams and board of directors to guide operational strategy.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Designed internal dashboard for at-a-glance system and project status reporting.
- Responsible for 44 direct reports, $10M operating budget and $15M capital budget.
MANAGER, TECHNICAL SERVICES
PACIFIC BLUE CROSS
01.2008 - 01.2011
- Worked closely with PBC Leadership teams to plan, develop and execute technical strategies aligned to PBC's client's vision.
- Stayed abreast of technology advancements, emerging standards and IT regulations to meet strategic technology goals.
- Developed and maintained service level agreements for strategic applications and measured performance against objectives.
- Implemented, created and tested disaster recovery and business continuity plans and maintained appropriate back-up system.
- Supervised 35 unionized IT support staff and 5 exempt staff. Oversaw $5M operating budget; $7M capital budget.
MANAGER, COMPUTER OPERATIONS & PRODUCTION CONTROL
PACIFIC BLUE CROSS
01.2007 - 01.2008
- Analyzed department and job-related functionality requirements to align technology priorities with business needs.
- Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.
- Cross trained IT employees to maximize team agility and performance.
- Nominated in 2007 for Data Centre Manager of the Year by employees of AFCOM.
Education
CIO.D - CIO Executive Leadership Program
University Toronto
05-2024
CIO Canada Leadership Development - Information Technology
Simon Fraser University
01-2024
Digital Transformation -
Simon Fraser University
01-2023
Leadership And Conflict Resolution Certification -
Justice Institute of British Columbia
Information Systems Diploma -
British Columbia Institute of Technology
IT Operations Diploma -
Control Data Institute
Skills
- Customer Service Focused
- Results-oriented
- Leadership
- Strategic Planning
- Strategy Implementation
- Process Improvement
- Change Management
- Project Management
- IT Governance
- Cybersecurity
- IT Systems Analysis
- Business Continuity
- Coaching and Mentoring
Affiliations
CIO Chief Information Office Association of Canada
MISA Municipal Information Systems Association
Volunteer Experience
- VANCOUVER POLICE DEPARTMENT VICTIM SERVICES, VANCOUVER, BC
- COQUITLAM METRO FORD,COQUITLAM,BC
- KICK FOR A CURE, COQUITLAM, BC
- TRI CITY MINOR BALL HOCKEY, PORT MOODY,BC
Timeline
MANAGER ,INFORMATION COMMUNICATIONS & TECHNOLOGY
CITY OF COQUITLAM
05.2016 - 06.2025
GENERAL MANAGER, OPTICAL NETWORK CORPORATION -QNET
CITY OF COQUITLAM
05.2016 - 12.2019
DIRECTOR, TECHNOLOGY SERVICES
PACIFIC BLUE CROSS
01.2011 - 05.2016
MANAGER, TECHNICAL SERVICES
PACIFIC BLUE CROSS
01.2008 - 01.2011
MANAGER, COMPUTER OPERATIONS & PRODUCTION CONTROL
PACIFIC BLUE CROSS
01.2007 - 01.2008
IT Operations Diploma -
Control Data Institute
CIO.D - CIO Executive Leadership Program
University Toronto
CIO Canada Leadership Development - Information Technology
Simon Fraser University
Digital Transformation -
Simon Fraser University
Leadership And Conflict Resolution Certification -
Justice Institute of British Columbia
Information Systems Diploma -
British Columbia Institute of Technology