Dynamic logistics professional with extensive experience at J.B. Hunt Transportation, excelling in shipment tracking and customer service. Proven track record in optimizing supply chain operations and enhancing driver scheduling efficiency. Adept at problem-solving and fostering strong vendor relationships, driving improvements in delivery performance and compliance.
Experienced customer service professional bringing 25 years of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse issues. Knowledgeable about DOT regulations and standards.
Shipment tracking
Customer service
Shipping documentation
Transportation management
Transportation planning
Problem-solving
Supply chain operations
Shipment coordination
Driver scheduling