Summary
Overview
Work History
Education
Timeline
Generic

Danna Larson

Rocklin

Summary

I have successfully built and led a high-performing team and launched the first Express Primary Care Clinic. I am confident in my achievements and growth. My strong work ethic, motivation, and drive, coupled with excellent communication skills, have been instrumental in my successes. I am a proactive and independent individual capable of identifying and resolving issues that impede productivity, maintaining focus amidst unexpected challenges. I firmly believe that a positive initial experience at the clinic is crucial for both staff and patient retention and improved metrics. By expanding access to primary care, we have helped to keep emergency rooms available for these critical needs. The last three years have been significant for my professional development.

Overview

20
20
years of professional experience

Work History

Supervisor, Clinic Operations – Roseville Express Primary Care Clinic

Dignity Health
Roseville
11.2022 - Current
  • Oversee operations up to 26 non-represented employees for Express Care Clinics. Same day/next day care in a family practice setting. This includes Pediatrics, Referral Coordination, Authorizations, Front and Back Office staff.
  • Developed and implemented best practices and standardized workflows, PCMH productivity metrics.
  • Established and enforced departmental protocols and practices, ensuring adherence to affiliate, operating unit, and system standards, policies, procedures, and applicable laws and regulations.
  • Maintained strong physician, patient, and employee relations, fostering a positive and collaborative work environment.
  • Utilized team engagement and productivity enhancements techniques.
  • Proven ability to lead and train teams, make autonomous decisions on billing and coding policies, and communicate effectively across all staff levels; consistently drive operational efficiency and revenue integrity.
  • Responsible for evaluating departmental needs to meet financial and quality goals, improve efficiency/quality metrics, create action plans, and be a pillar of support to employees.

Lead MA/Surgery Scheduler - Cancer Center/Thoracic Surgery

Dignity Health
Carmichael
01.2018 - 11.2022
  • Certified Medical Assistant. Verifies patient information, records medical history, EHR, Allscripts, Epic and Cerner. Room intake, Blood pressure checks, Chief complaint.
  • Incoming and outgoing telephones, front and back-office buckets.
  • Insurance verification runs eligibility and request authorizations.
  • Process, work through, and completes outgoing referrals to various departments, groups and imaging centers.
  • Surgery scheduling. Request prior authorizations, communicates with patients while working closely with OR staff in booking OR time. Schedules all follow up and post up needs.
  • Orders supply, stays stocked through McKesson and Staple orders.

MA Externship

Rideout Hospital
Marysville
09.2017 - 10.2017
  • Answered phones and patient check-in. Verified insurance, worked at call center.
  • Insurance verification runs eligibility and request/processed prior authorizations.
  • Room prep and set up, pulled charts, roomed patients, took vitals, chief complaint.
  • Charted notes and assisted physicians.

Phlebotomy Externship

Rideout Hospital
Marysville
08.2017 - 09.2017
  • Answered phones and patient check-in. Verified insurance, worked at call center.
  • Insurance verification runs eligibility and request/processed prior authorizations.
  • Room prep and set up, pulled charts, roomed patients, took vitals, chief complaint.
  • Charted notes and assisted physicians.

Pro Account Sales, Department Manager for Millworks

The Home Depot
Roseville
06.2013 - 02.2017
  • As a Pro Account sales Associate my key focuses were on building relationships with and selling to professional customers (contractors, businesses, etc.). They handle large orders, manage pro accounts, and provide expert product knowledge to help customers with their projects.
  • Our key responsibility is to act as a primary point of contact for these customers, offering personalized service and support.

Operations Assistant Manager

The Home Depot
Folsom
05.2009 - 06.2013
  • As an Operations Manager at The Home Depot, I was responsible for overseeing the day-to-day operational functions. This includes managing personnel, implementing processes, and driving performance to achieve business goals.
  • I played a crucial role in maintaining a positive customer experience and ensuring the overall success of the store. Some of my key responsibilities consist of; Supervising and managing a team of 100+ employees. Ensured Safety and compliance with OSHA recordables. Strategic planning of profit and loss statements monthly and quarterly. Problem solving, collecting and analyzing data.

Supervisor

The Home Depot
Lincoln
01.2005 - 05.2009
  • As a Supervisor for The Home Depot, I was responsible for leading, training, and coaching associates within a specific department (or departments) to ensure excellent customer service and efficient operations.
  • I played a key role in providing valuable input to the store management team on operational and merchandising decisions.

Education

  • MTI College- Sacramento, CA Medical Assistant with Phlebotomy
  • Sierra College- Rocklin, CA Partial Course Completed

Timeline

Supervisor, Clinic Operations – Roseville Express Primary Care Clinic

Dignity Health
11.2022 - Current

Lead MA/Surgery Scheduler - Cancer Center/Thoracic Surgery

Dignity Health
01.2018 - 11.2022

MA Externship

Rideout Hospital
09.2017 - 10.2017

Phlebotomy Externship

Rideout Hospital
08.2017 - 09.2017

Pro Account Sales, Department Manager for Millworks

The Home Depot
06.2013 - 02.2017

Operations Assistant Manager

The Home Depot
05.2009 - 06.2013

Supervisor

The Home Depot
01.2005 - 05.2009

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Danna Larson