DAN LY NGUYEN
Richmond,BC
Summary
Highly motivated Part Time Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
6
6
years of professional experience
Work History
Sales Associate
Swarovski
10.2022 - Current
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Nail Technician
Sweet Nail
02.2021 - 04.2022
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Oversaw schedule to manage appointments of new and existing clients.
- Enhanced client satisfaction with meticulous attention to detail in nail art designs.
Online Reseller
Cosmetics and Fragrances
09.2018 - 07.2019
- Enhanced online presence with well-designed websites, engaging social media content, and targeted digital advertising campaigns.
- Expanded product line to meet consumer demands, conducting market research to identify new opportunities.
- Offered make-up tips and popular tutorials in alignment with latest trends.
- Guided customers towards appropriate products based on their specific skin type, tone, and preferences.
Education
Associate of Arts - Accounting
Langara College
Vancouver, BC12.2026
High School Diploma -
Columbia College
Vancouver, BC04.2022
Skills
- Teamwork and Collaboration
- Strong Communication and Interpersonal Skills
- Adaptable and Flexible
- Positive Customer Engagement
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Timeline
Sales Associate
Swarovski
10.2022 - Current
Nail Technician
Sweet Nail
02.2021 - 04.2022
Online Reseller
Cosmetics and Fragrances
09.2018 - 07.2019
Associate of Arts - Accounting
Langara College
High School Diploma -
Columbia College