Danishbir Singh
Edmonton,AB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Shift Manager
Mary Browns Chicken And Taters
01.2019 - Current
- Ordered and received products and supplies.
- Managed 6-person staff, supervised preparation of foods and explained steps.
- Assisted customers in placing special orders for large-scale events.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Promoted a positive work environment through open communication and constructive feedback.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
Team Member
Tim Hortons
05.2019 - 08.2019
- Worked 2 different stations at same time to provide optimal coverage and meet production goals.
- Learned all required tasks quickly to maximize performance.
- Maintained productive, efficient approach to all tasks.
- Developed strong relationships with coworkers and managers.
- Contributed to team success by completing jobs quickly and accurately.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Supported sales efforts by suggestively upselling food items, increasing check averages.
- Answered customers' questions, recommended items and recorded order information.
Education
Certificate in Administration Level 2 - Business Administration
University Of Regina
12.2019
Certificate of Technical Studies - Network Routing And Switching
Cegep De La Gaspasie
08.2018
Bachelor in Civil Engineering - Engineering
PUNJAB TECHNICAL UNIVERSITY
11.2015
Skills
- Team management
- Relationship development
- Communications
- Supervision
- Organization
- Customer service focus
Languages
English
Professional Working
Punjabi
Professional Working
Hindi
Professional Working
Timeline
Team Member
Tim Hortons
05.2019 - 08.2019
Shift Manager
Mary Browns Chicken And Taters
01.2019 - Current
Certificate in Administration Level 2 - Business Administration
University Of Regina
Certificate of Technical Studies - Network Routing And Switching
Cegep De La Gaspasie
Bachelor in Civil Engineering - Engineering
PUNJAB TECHNICAL UNIVERSITY
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