Provided expert guidance to customers on selecting the right paint and coatings for their home improvement projects, ensuring satisfaction and meeting their specific needs.
Informed customers about various types of paints (e.g., interior, exterior, eco-friendly), finishes, primers, and tools, offering recommendations for optimal performance.
Assisted customers with color matching, offering advice on color schemes, and using in-store color mixing equipment to help customers visualize their selections.
Demonstrated the proper application techniques for paints and stains, and suggested complementary products such as brushes, rollers, and drop cloths.
Promoted additional services, such as custom color matching, paint mixing, and delivery services, contributing to sales growth.
Managed inventory in the paint department, ensuring that products were well-stocked, properly labeled, and displayed according to store standards.
Stayed up-to-date on new paint products, trends, and promotions to provide knowledgeable recommendations and drive sales.
Paint Specialist
Sherwin-Williams
Richmond, British Columbia
03.2023 - 11.2023
Advised residential and commercial customers on the selection of high-quality Sherwin-Williams paint products, offering guidance based on specific project needs, surfaces, and environmental factors.
Provided expert color consultations to customers, using Sherwin-Williams’ color-matching technology to assist with visualizing and selecting the ideal hues for their projects.
Demonstrated product applications and techniques to help customers achieve professional results with minimal effort, including techniques for optimal coverage and durability.
Educated customers on the benefits of Sherwin-Williams’ specialized paint lines, such as eco-friendly and high-performance coatings, and promoted seasonal sales and new product launches.
Ensured the store’s paint section was well-organized and fully stocked, maintaining product displays, and managing inventory to meet customer demand.
Contributed to store sales targets by cross-selling complementary products such as brushes, rollers, and protective equipment.
Developed and maintained strong customer relationships, providing expert advice and follow-up services to ensure complete satisfaction with their purchases.
Education
PG DIPLOMA GLOBAL BUISNESS MANAGEMENT -
KPU
Vancouver, BC
03-2024
Bachelor of Science - MECHANICAL ENGINEERING
National Institute of Technology
Jalandhar
06-2021
Skills
Paint & Coatings Knowledge: Strong understanding of different types of paints (latex, oil-based, etc), finishes, and tools used for home and commercial painting projects
Customer Service: Exceptional ability to assist customers in selecting paint products and providing recommendations based on their needs
Color Matching: Proficient in using paint color matching systems and providing color consultation to customers
Sales: Proven ability to drive sales by educating customers on paint products, accessories, and services such as color matching and custom mixing
Product Knowledge: Expertise in home improvement products, including primers, sealers, brushes, rollers, and drop cloths
Team Collaboration: Works effectively with the team to meet sales goals and deliver a positive shopping experience
Department Supervisor/Sales Associate at Lowe's Home Improvement Centers, LLCDepartment Supervisor/Sales Associate at Lowe's Home Improvement Centers, LLC