Customer Service Representative
Tech India Solutions Private Limited
01.2021 - 12.2021
- Handled customer interactions on a day-to-day basis, giving detailed, polite, and friendly service to ensure customer satisfaction
- Memorized all company products and services to be able to answer questions quickly and efficiently
- Trained new employees in customer service script recite and conflict resolution.
- Answered a constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services, and company information.