Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Danish Barolia

Lawrenceville,GA

Summary

Self-motivated banking professional offering strong communication and quick thinking skills. Works productively on teams as well as independently in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals.

Overview

8
8
years of professional experience

Work History

Teller

Platinum Federal Credit Union
Lilburn, GA
07.2022 - Current
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
  • Assisted customers in opening new accounts and completing required paperwork.
  • Performed daily reconciliation of teller drawer within established limits.
  • Identify customer needs, provide information on new products and services, and direct customers to branch representatives as needed.

Customer Service Representative

Morgan Stanley
Atlanta, GA
09.2021 - 06.2022
  • Managed large amounts of incoming phone calls
  • Generated sales leads
  • Identified and assessed customers’ needs to achieve satisfaction
  • Built sustainable relationships and trust with customer accounts through open and interactive communication
  • Resolved product or service problems by clarifying the customer’s complaint, determined the cause of the problem, and explained the best solution to solve the problem
  • Prepared product or service reports by collecting and analyzing customer information.

Book Keeper

Short Stop
Winder, GA
08.2020 - 07.2021
  • Manage and maintain accurate financial records for the store.
  • Process and reconcile daily sales transactions.
  • Prepare and submit timely financial reports to management.
  • Monitor and track inventory levels and costs
    Handle accounts payable and accounts receivable functions

Counter Services Officer

Soneri Bank
Karachi, Pakistan
12.2016 - 08.2017
  • Handled Teller Services at Counters.
  • Ensured strict compliance to State Bank of Pakistan / Head Offfice instructions.
  • Handled all types of clearing/collection i.e. Inward, Outward, Same day, Intercity, local bills, foreign bills etc.
  • Issued of Banker Cheques & FDD / FTT on customer’s request while fulfilling all required formalities.

Customer Relationship Executive

Toyota Eastern Motors
Karachi, Pakistan
01.2016 - 11.2016
  • Greeted customers arriving at the dealership
  • Showcased the dealership vehicles and explain features and warranties to customers
  • Negotiated Car prices for customers
  • Contacted customers to ensure they remain satisfied with our vehicles.

Education

Master of Business Administration (MBA) -

DeVry University, Keller Graduate School of Management
08.2019

BBA (Hons) -

Iqra University
08.2016

Skills

  • Analytical thinking
  • Approachable
  • Avid learner
  • Cash handling and cash management
  • Excellent customer relationship building and management skills
  • Financial Advising
  • Sales expertise
  • Strong sense of banking ethics
  • Time management
  • Team player
  • Technical skills in Sharetec, Symitar, Microsoft Office
  • Bilingual in English, Urdu, Gujrati

References

References available upon request.

Timeline

Teller

Platinum Federal Credit Union
07.2022 - Current

Customer Service Representative

Morgan Stanley
09.2021 - 06.2022

Book Keeper

Short Stop
08.2020 - 07.2021

Counter Services Officer

Soneri Bank
12.2016 - 08.2017

Customer Relationship Executive

Toyota Eastern Motors
01.2016 - 11.2016

Master of Business Administration (MBA) -

DeVry University, Keller Graduate School of Management

BBA (Hons) -

Iqra University

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Danish Barolia