Danisa Herrera Herrera
Pasadena,CA
Summary
I am a bilingual communicator and adept multitasker with extensive experience in customer service, surface cleaning, and childcare. During my tenure at Huntington Orthopedics, I enhanced office sanitation and operational efficiency by rapidly acquiring new skills and effectively coordinating activities. My professional background encompasses custodial work and customer engagement, demonstrating my capacity for problem-solving and collaboration. I am motivated, personable, and consistently eager to assist others, whether in collaborative projects or in providing support to colleagues. My objective is to deliver high-quality work and contribute positively to the workplace, thus driving our collective success.
Overview
7
7
years of professional experience
Work History
Office Janitor
Huntington Orthopedics
03.2020 - Current
- Maintain a clean and organized office environment to ensure that all areas are sanitary, neat, and presentable.
- Sweep, mop, and vacuum floors in offices, hallways, restrooms, and common areas.
- Clean and sanitize desks, countertops, chairs, and other office furniture.
- Empty trash cans and dispose of waste properly.
- Perform daily sanitation tasks to reduce germs and uphold health standards.
- Clean windows, glass doors, and mirrors.
- Update safety signage to inform others of wet floors or hazards.
- Refill soap dispensers, paper towels, and toilet paper as needed.
- Report any maintenance issues (e.g., broken equipment, plumbing problems) to management.
- Monitor and restock cleaning supplies as necessary.
- Order additional supplies or materials when needed.
Babysitter
Home
01.2018 - 01.2024
- Monitor and supervise children at all times to ensure their safety.
- Prepare simple meals and snacks according to dietary instructions from parents.
- Organize fun and age-appropriate activities, such as games, reading, and outdoor play. - Assist with diaper changes, and potty training, and ensure that the children maintain good hygiene.
- Respond to any minor injuries or incidents and administer basic first aid if necessary.
- Clean up after the children by tidying toys, dishes, and any mess made during the babysitting session.
- Help with bedtime routines.
Cashier
Round Table Pizza, Inc
12.2018 - 02.2020
- Greet customers in a friendly and professional manner.
- Take customer orders over the counter, in person, or over the phone, ensuring that all orders are processed accurately.
- Answer questions about the menu, ingredients, special offers, and promotions.
- Operate the cash register for cash, check, and credit card transactions with a high level of accuracy.
- Issue receipts, and process returns, exchanges, and refunds by store policies.
- Package and prepare food for pickup orders, ensuring accuracy and quality.
- Occasionally assist in assembling or preparing simple orders, such as beverages or sides (e.g., salads, breadsticks).
- Address and resolve customer complaints or concerns professionally and positively.
- Provide excellent service, even during busy periods, to ensure a positive customer experience.
- Keep the cashier area, counter, and surrounding areas clean and organized.
- Communicate effectively with other team members to manage order flow and meet customer needs.
- Assist in other areas of the restaurant (e.g., serving, cleaning) as needed during busy times.
Education
Bachelor of Arts - Sociology
California State University, Los Angeles
Los Angeles, CA05-2025
Skills
- Time management
- Teamwork
- Bilingual in English and Spanish
- Communication Skills
- Multitasking
- Problem Solving
- Customer service
- Empathetic Communication
- Work independently
- Accountable Team Member
- Innovative Activity Coordination
- Physical stamina
- Surface Cleaning Expertise
- Rapid Skill Acquisition
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Office Janitor
Huntington Orthopedics
03.2020 - Current
Cashier
Round Table Pizza, Inc
12.2018 - 02.2020
Babysitter
Home
01.2018 - 01.2024
Bachelor of Arts - Sociology
California State University, Los Angeles
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