Danira Kukuljevic
Lafayette,CA
Summary
Dynamic professional with a robust background in managing medical office operations, dedicated to ensuring seamless workflows and delivering exceptional patient care. Expertise in administrative management, scheduling, billing, and compliance, complemented by a strong emphasis on team collaboration and consistent results. Recognized for adaptability and reliability while fostering a supportive environment for staff and patients. Committed to enhancing the success and efficiency of healthcare settings through strategic prioritization and effective delegation of administrative tasks.
Overview
10
10
years of professional experience
Work History
Medical Office Manager
TRUCHIRO
Walnut Creek, CA
08.2021 - Current
- Managed daily office operations and administrative tasks
- Processed payroll and maintained employee records
- Handled insurance billing and payment processing
- Maintained accurate patient and financial records
- Ordered office and medical products as needed
- Managed bill payments and office accounts
- Ensured organized filing systems and accurate documentation
- Provided excellent customer service and communication
Salon Associate
Fantastic Sams Cut & Color
Alamo, CA
09.2017 - 03.2021
- Provided exceptional customer service, addressing client needs and enhancing satisfaction.
- Assisted stylists with hair treatments, ensuring smooth operations during peak hours.
- Maintained cleanliness of salon equipment and workstations, promoting a hygienic environment.
- Managed inventory levels, restocking supplies to prevent disruptions in service delivery.
- Supported marketing initiatives by promoting salon services through social media platforms.
- Trained new staff on salon protocols and best practices to ensure consistency in service quality.
- Developed loyal customer relationships through personalized consultations and follow-up communications.
Sales Associate
OfficeMax
Walnut Creek, CA
04.2016 - 11.2016
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Processed sales transactions accurately using point-of-sale systems, minimizing errors.
- Trained new staff on product knowledge and sales techniques to enhance team performance.
- Collaborated with team members to achieve store goals and maintain a positive work environment.
Education
Trade School Certification -
Paris School of Cosmetology
Concord, CA05.2019
High School Diploma -
Las Lomas High School
Walnut Creek, CA06.2017
Skills
- Data Entry
- Microsoft Excel
- Typing Speed: 50 WPM
- Office Administration
- Organization and Time Management
- Attention to Detail
- Effective multitasking
- Professional telephone etiquette
- Computer software proficiency
Languages
English
Native or Bilingual
Croatian
Native or Bilingual
Serbian
Native or Bilingual
Timeline
Medical Office Manager
TRUCHIRO
08.2021 - Current
Salon Associate
Fantastic Sams Cut & Color
09.2017 - 03.2021
Sales Associate
OfficeMax
04.2016 - 11.2016
Trade School Certification -
Paris School of Cosmetology
High School Diploma -
Las Lomas High School