DANIMI BALBOA
Santa Ana
Summary
Compassionate professional with extensive experience in caregiving, administrative support, and customer service. Proven ability to enhance individual and family well-being through dedicated care and effective clerical skills. Committed to fostering positive environments and making impactful contributions to the community.
Overview
2
2
years of professional experience
Work History
Instructional Paraprofessional
Mendez Fundamental Intermediate School
SANTA ANA
03.2025 - Current
- Monitored student behavior and provided positive reinforcement strategies.
- Participated and helped students with classroom activities.
- Help organized lunch activities for special education students.
- Assisted teachers in implementing lesson plans and educational activities.
- Conducted one-on-one tutoring sessions with struggling learners.
- Handled clerical duties, managed classrooms, and coordinated documents for teachers.
Barista
Starbucks
07.2024 - 02.2025
- Greet and assist customers.
- Cash register, keep area clean and keep inventory of goods.
- Maintained cleanliness and organization of the workspace and equipment.
- Provided excellent customer service during busy shifts, addressing inquiries promptly.
- Trained new baristas on beverage preparation and customer service techniques.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Office Manager
Balboa Classic Auto Collision
Garden Grove
01.2024 - 02.2025
- Managed daily office operations and ensured smooth workflow.
- Handled communication with suppliers and vendors for parts procurement.
- Assisted in the preparation of invoices and billing processes.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Coded and entered daily invoices with in-house accounting software.
Education
Bachelors of Science - Business Managment and Human Resources
California State Polytechnic University
Pomona, CA05-2027
Associate of Science - Accounting
Santa Ana College
Santa Ana, CA05-2027
High School -
Santa Ana High
Santa Ana, CA01.2023
Skills
- CPR Certified
- Bilingual
- Multi-tasking
- Patient and Caring Individual
- Customer service
- Faculty support
- Clerical support
- Collaborative teamwork
Languages
- English
- Spanish
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Instructional Paraprofessional
Mendez Fundamental Intermediate School
03.2025 - Current
Barista
Starbucks
07.2024 - 02.2025
Office Manager
Balboa Classic Auto Collision
01.2024 - 02.2025
Bachelors of Science - Business Managment and Human Resources
California State Polytechnic University
Associate of Science - Accounting
Santa Ana College
High School -
Santa Ana High
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