Danilo Escobar
Los Angeles,CA
Summary
Transportation Logistics Coordinator knowledgeable about logistics analysis, scheduling and inventory management. Holds active Secret Security Clearance and valid California driver's license, and Dangerous Goods Certified.
Overview
18
18
years of professional experience
Work History
Air Logistics Pharma Customer Care
Kuehne + Nagel
02.2021 - Current
- Coordination of pick-ups, quoting dedicated time sensitive transport, billing, and monitoring.
- Entering instructions in the system for the following teams to execute as per SOP.
- Supervising live loads of time sensitive products.
- Improved customer satisfaction by listening to their needs and explaining our policies and procedures.
- Maximized customer retention by providing personalized assistance and tailored recommendations.
- Streamlined communication between departments for efficient problem resolution.
- Collaborated with team members to meet departmental goals and improve overall performance.
- Trained new employees in company procedures, ensuring consistent quality of customer care.
Air Export Agent
Unitrans Intl. Corp.
05.2006 - 10.2019
- Performed IT systems related tasks to provide up to date information on shipments.
- Performed booking and booking optimization according to internal guidelines as defined by product.
- Proactively informs customer on shipment status, exceptions and provides intermediate updates on incident solution.
- Supports Customer Service in the incident and exertion management resolution.
- Provides spot quotations and closes contract.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Handled day-to-day shipping and receiving overseeing more than 20 shipments per day.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Education
Airframe And Power Plant Mechanic - Aviation
Glendale Community College
Glendale, CA05.2000
Skills
- Solid Knowledge of domestic and international geography including countries, major cities and airports along with basic knowledge of US Regulatory Laws
- Ability to work independently as well as part of a team
- Ability to work with demanding deadlines
- In depth knowledge of export procedures
- Over 10 years experience in Air Export and 4 years experience in Air Imports
- Shipping and receiving
- Order picking and processing
- Staff Supervision
- Heavy Equipment Operator Certificate
- Dangerous Goods IATA certification
- Understanding of US Automated Export Systems (AES)
- Cold chain industry background
- Data entry expert
- Familiarity with US Transportation Security Administration (TSA) procedures
Timeline
Air Logistics Pharma Customer Care
Kuehne + Nagel
02.2021 - Current
Air Export Agent
Unitrans Intl. Corp.
05.2006 - 10.2019
Airframe And Power Plant Mechanic - Aviation
Glendale Community College
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