Danila Moretti
Lake Louise
Summary
I am currently working at Lake Louise Ski Resort as a Lift Operator. I have been working seasonal jobs in Canada for two years now however, as visa is coming to an end I am hoping to return to ACOR Consultants as a Graduate Structural Engineer. I offer proven organisational skills, a close attention to detail, strong communication abilities and a motivated working attitude.
Overview
7
7
years of professional experience
Work History
Lift Operator
Lake Louise Ski Resort
04.2024 - Current
- Ensure guests are safely loaded and unloaded from the lift
- Alerted mountain staff of any serious problems on lift
- Learned and enforced lift rules, policies and procedures
- Performed pre-operation inspections and post-operation shutdown procedures
- Slowed, stopped and restarted lift where required
- Communicated with other lift operators about high-risk lift riders
- Interacted with guests to ensure a positive customer experience and enforced rules, maintaining safety for visitors and staff
Lift Operator
SilverStar Mountain Resort
01.2024 - 04.2024
- Improved lift safety by conducting regular safety checks and addressing potential hazards promptly
- Enhanced customer satisfaction by providing timely and courteous assistance to guests using the lift services
- Ensured efficient lift operations by coordinating with other team members and maintaining clear communication
- Maintained accurate records of daily lift logs
- Perform snow work to ensure a safe environment for staff and guests
Staff Housing Supervisor
SilverStar Mountain Resort
11.2023 - 01.2024
- Provide resources and support for international arrivals transitioning to living in Canada
- Complete resident check-ins, check-outs and room inspections
- Provide basic first aid and attend to all in house incidents, contacting relevant responders and completing incident reports
- Attend to all emails, complaints and maintenance requests in house
- Enforce rules and maintain cleanliness to ensure a safe, happy and healthy living environment for all residents
- Clean and sanitize bathrooms, kitchens and other similar areas according to established protocols
Food and Beverage Attendant
Lake Louise Ski Resort
03.2023 - 05.2023
- Service of alcohol (valid ProServe certificate)
- Controlled line and crowd with quick, friendly and efficient service
- Operated espresso machines and performed latte art in a fast pace environment
- Used POS system to accurately enter orders and process payments
- Handling cash and card transactions
- Cleared area, cleaned and wiped tables to comply with hygiene standards
Undergraduate Structural Engineer
ACOR Consultants Brisbane
05.2021 - 02.2023
- Structural design and analysis
- Modelling structures using various engineering design software
- Structural/existing condition report writing
- Attend site inspections and meetings
- Completed accurate engineering calculations for weights, loads and other metrics using both manual and digital methods
Store Team Member
Woolworths Supermarkets Ascot Brisbane
07.2018 - 02.2023
- Ensured clear communication with customers, other team members and other store departments
- Accurate management of incoming and lost stock and entering into IT system
- Adapting to changing workplace process and meeting health and safety standards
- Given responsibility of placing orders for stock
- Taking phone calls from customers and stock suppliers
- Training new staff members
Education
Bachelor of Engineering (Honours) - Civil
Queensland University of Technology
Brisbane, QLD11.2022
Bachelor of Business - Economics
Queensland University of Technology
Brisbane, QLD11.2022
Queensland Certificate of Education -
Lourdes Hill College
Brisbane, QLD11.2017
Skills
- Demonstrated experience in roles that require efficiency, punctuality and a close attention to detail in fast-paced working environments
- Problem Solving
- Proven written and oral communication skills developed at university and my customer service employment positions
- Customer Service
- Payment Processing skills developed over various cash handling roles using a variety of systems
- Time Management Skills
References
Heather Campbell
Lift Supervisor
Lake Louise Ski Resort
Ph: (403) 522-3555
Email: heather.campbell@skilouise.com
James Aishford
Senior Structural Engineer
ACOR Consultants
Ph: +61 410 326 537
Email: jaishford@acor.com.au
Timeline
Lift Operator
Lake Louise Ski Resort
04.2024 - Current
Lift Operator
SilverStar Mountain Resort
01.2024 - 04.2024
Staff Housing Supervisor
SilverStar Mountain Resort
11.2023 - 01.2024
Food and Beverage Attendant
Lake Louise Ski Resort
03.2023 - 05.2023
Undergraduate Structural Engineer
ACOR Consultants Brisbane
05.2021 - 02.2023
Store Team Member
Woolworths Supermarkets Ascot Brisbane
07.2018 - 02.2023
Bachelor of Engineering (Honours) - Civil
Queensland University of Technology
Bachelor of Business - Economics
Queensland University of Technology
Queensland Certificate of Education -
Lourdes Hill College
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