Self-motivated Digital Marketing Specialist offering 2+ years of experience in Social Media Management. Passionate about combining strategy and creativity. Deadline-driven, and successful at thriving in high-pressure environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Digital Marketing Lead
Ember Marketing Co.
03.2024 - Current
Created content for websites, email campaigns and social media platforms to engage customers.
Maintained a high level of knowledge about current industry trends to stay competitive.
Determined monthly email marketing schedules based on previous campaign performance and market trends.
Worked closely with customers to determine appropriate marketing offerings and strategies for business needs.
Digital Marketing Specialist
Postmedia
06.2023 - Current
Developed and implemented digital marketing campaigns to increase brand awareness
Created content for websites, blogs, social media platforms, and online advertising
Monitored competitor activities and developed strategies to differentiate products or services
Researched emerging trends in the industry and identified growth opportunities
Prepared and presented reports to update clients about the success of each strategy
Assisted in setting up or optimizing analytics tools for tracking visitors' behaviors.
Social Media Marketing Intern
Pedestrian Agency
10.2022 - 11.2023
Wrote and uploaded quality posts for client's various social media pages, improving overall traffic
Scheduled content for publication on social media at ideal times
Assisted with copywriting, newsletter, blog posts and graphics to facilitate print and digital marketing communications
Strategized posts, and planned and executed monthly content calendars for various clients
Collaborated with the marketing team to come up with practices and protocols to maximize productivity.
Front of House Lead
Barry's Bootcamp
07.2022 - 08.2023
Collaborated with team members to promote and create new product at the Fuel Bar that was successful among clients
Promoted studio 'challenges' by sharing posts and stories across social channels that increased client retention and sales
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs
Worked with managers to report and resolve customer issues or concerns
Maintained client accounts by obtaining, recording and updating personal and financial information.
Client Experience & Social Media Manager
Jules + Stellan
11.2019 - 12.2021
Responded to phone and online customer service requests within designated turnaround time to improve customer satisfaction ratings- specifically Google Reviews
Processed documentation and troubleshot discrepancies to build client rapport
Rolled out operational improvements and solutions to deliver top-notch customer service
Maintained a strong social media and brand presence across platforms which increased follower count and engagement.