Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Danika Laurin

Danika Laurin

Wasaga Beach

Summary

I am a motivated worker with three years of experience in the restaurant industry. I have a proven track record of providing excellent customer service, ensuring all orders are served timely and accurately. I am skilled in multitasking, problem-solving, and communicating while maintaining a positive attitude in a fast-paced environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Head Bartender

Hockley Valley Resort
03.2024 - 09.2024
  • Executed opening and closing procedures, prepared cash drawers, conducted inventory checks, and ensured smooth shift transitions through organized setup.
  • Collaborated with management to create seasonal cocktail menus, driving sales and offering fresh options for guests.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Recognized for consistently exceeding guest satisfaction benchmarks.

Server/Bartender/Hostess

The Hatter Pub
03.2022 - 09.2024
  • Delivered exceptional customer service by proactively anticipating guest needs and responding promptly to requests, ensuring a positive and seamless experience.
  • Effectively multitasked in a fast-paced environment by managing multiple tables, welcoming guests, and providing bartending services simultaneously.
  • Implemented upselling strategies that boosted revenue without compromising guest experience or satisfaction.
  • Provided attentive service during high-volume periods without sacrificing attention to detail.

Education

Bachelor of Architecture -

Carleton University
Ottawa, ON
04-2028

Orangeville District Secondary School
06.2023

Skills

  • Proficient Work Ethic and Multitasking Abilities
  • Strong Organization and Time Management
  • Exceptional Customer Service with the Ability to Prevent Conflict
  • Ability to Predict and Understand Customer Behaviour and Body Language
  • Maintain Focus and Efficiency in Stressful, Fast-Paced Situations
  • Familiar with a Point of Sale System

Certification

  • Smart Serve Certification
  • Standard First Aid and CPR Certification

Timeline

Head Bartender

Hockley Valley Resort
03.2024 - 09.2024

Server/Bartender/Hostess

The Hatter Pub
03.2022 - 09.2024

Bachelor of Architecture -

Carleton University

Orangeville District Secondary School

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Danika Laurin