Danika Gregory
St. John's,NL
Summary
Driven and reliable professional with a proven track record in customer service and communication, demonstrated through effective coordination and resolution of client inquiries at Laura. Excelled in a fast-paced environment at Tim Hortons, enhancing customer satisfaction and loyalty. Skilled in managing transactions and leveraging POS systems, showcasing hardworking nature and multitasking abilities.
Overview
3
3
years of professional experience
Work History
Service Coordinator
Laura
St. John's, NL
09.2022 - Current
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of client requests, ensuring timely and effective service
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Handled cash and transactions on a daily basis including opening and closing cash registers.
Server
Tim Hortons
St. John's, NL
10.2021 - 09.2022
- Demonstrated strong multitasking skills by managing multiple customers simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Academic Diploma -
Waterford Valley High
St. John's, NL06.2021
Skills
Hardworking
Reliable
Customer service
Communication
Languages
English
Timeline
Service Coordinator
Laura
09.2022 - Current
Server
Tim Hortons
10.2021 - 09.2022
Academic Diploma -
Waterford Valley High