Danika Giesbrecht
Vanderhoof
Summary
Dynamic and adaptable professional with extensive experience in customer service at New Pagoda Restaurant. Proven ability to enhance customer satisfaction through effective communication and collaborative teamwork. Skilled in money handling and maintaining organized workspaces, consistently achieving operational efficiency while fostering positive relationships with colleagues.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
New Pagoda Restaurant
04.2025 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Carried out complete opening, closing and shift change duties.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Cashier
Safeway
03.2023 - 12.2023
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Worked flexible schedule and extra shifts to meet business needs.
- Learned duties for various positions and provided backup at key times.
- Operated cash register and accurately processed payments, returns, and exchanges.
- Built and maintained positive working relationships with co-workers.
Volunteer
MCC Thrift Store
11.2023 - 12.2023
- Provided support to the store management team with organizing displays, restocking merchandise, and maintaining cleanliness of the store.
- Displayed knowledge of current trends in fashion when pricing clothing items for sale.
Volunteer
Grandma’s Greenhouse
05.2021 - 07.2021
- Provided customer service by answering questions regarding products offered at the greenhouse.
- Utilized a variety of tools such as shovels, rakes, hoes, and trowels for soil preparation and planting purpose.
- Assisted in the transplanting and repotting of plants for retail sales.
Education
High School Diploma -
Nechako Valley Secondary School
Vanderhoof, BC01-2026
Skills
- Collaborative teamwork
- Customer service
- Multitasking and organization
- Money handling
- Adaptability and flexibility
- Patience and empathy
Certification
- Standard First Aid
- Food safe
Timeline
Server
New Pagoda Restaurant
04.2025 - Current
Volunteer
MCC Thrift Store
11.2023 - 12.2023
Cashier
Safeway
03.2023 - 12.2023
Volunteer
Grandma’s Greenhouse
05.2021 - 07.2021
High School Diploma -
Nechako Valley Secondary School