Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Danijela Borges

Toronto,ON

Overview

15
15
years of professional experience
1
1
Certification

Work History

Administrative Assistant/ HR

Felder Group Canada
08.2019 - Current
  • Contributed to positive company culture by planning engaging team-building events and office celebrations.
  • Provided administrative support to HR leadership, assisting with scheduling appointments, maintaining calendars, and preparing meeting materials as needed.
  • Enhanced employee satisfaction by addressing concerns promptly and offering comprehensive solutions.
  • Managed confidential personnel files with utmost discretion, safeguarding sensitive information from unauthorized access.
  • Conducted background checks on potential candidates to confirm qualifications, minimizing risks associated with hiring decisions based on inaccurate information.
  • Coordinated employee benefits administration, ensuring timely enrollment and accurate record maintenance for insurance, retirement plans, and other programs.
  • Streamlined HR processes by implementing efficient filing systems and maintaining organized employee records.
  • Improved onboarding experience for new hires through the development of comprehensive orientation programs and training materials.
  • Supported company growth by managing high-volume recruitment efforts during periods of expansion.
  • Processed payroll accurately and efficiently, ensuring that all employees received timely compensation for their work hours.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Answered and redirected incoming phone calls for office.
  • Processed employee termination paperwork at direction of supervisory staff.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Responded to employee inquiries regarding benefits and other HR topics.
  • Developed and maintained HR policies and procedures.
  • Participated in job fairs to recruit new talent.
  • Assisted with creating employee handbooks and manuals.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
  • Implemented new CRM system to track client interactions, improving response times and client satisfaction.
  • Contributed to policy updates, researching regulations to ensure company compliance.
  • Maintained inventory of office supplies and placed orders.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Received and organized vendors samples for use by sales team.

Project Coordinator /Administrative Assistant

Tower Restoration Ltd
06.2010 - 10.2018
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Photocopied, distributed and emailed documents to project managers.
  • Optimized resource allocation across projects, ensuring optimal use of personnel and materials for on-time project completions.
  • Reported regularly to managers on project budget, progress, and technical problems.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed filing system, entered data and completed other clerical tasks.

Education

Human Resources Management

Sheridan College Institute of Technology And Advanced Learning
Oakville, None
04-2025

Law Clerk

Sheridan College Institute of Technology And Advanced Learning
Oakville, None
04-1995

Undergraduate Degree - Legal Administrative

Seneca College of Applied Arts And Technology
North York, None
04-1994

Skills

  • Employee training
  • Payroll administration
  • HR policy development
  • Recruitment strategies

Languages

Serbian
Full Professional

Certification

Human Resource Training - 2023-2025

Timeline

Administrative Assistant/ HR

Felder Group Canada
08.2019 - Current

Project Coordinator /Administrative Assistant

Tower Restoration Ltd
06.2010 - 10.2018

Human Resources Management

Sheridan College Institute of Technology And Advanced Learning

Law Clerk

Sheridan College Institute of Technology And Advanced Learning

Undergraduate Degree - Legal Administrative

Seneca College of Applied Arts And Technology

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Danijela Borges