Daniel Johnson

1. Operational Excellence (DesignOps)

Scale & Systems: Standardize design processes, from initial discovery to developer handoff, ensuring consistency across global product pods.

Design Systems Leadership: Oversee the evolution of the enterprise design system, focusing on modularity, accessibility, and multi-platform deployment.

Resource Management: Manage budget, headcount planning, and the procurement of the design tech stack (Figma, prototyping tools, research repositories).

Talent Development: Create clear career ladders, competency frameworks, and onboarding programs to foster a high-performance design culture.

2. Innovation & Future-Tech

Emerging Tech Integration: Lead the "UX Labs" initiatives to explore how AI-driven interfaces, 3D/Glassmorphism trends, and automation can enhance user value.

Prototyping Strategy: Drive the adoption of high-fidelity prototyping and motion design to better communicate complex interactions to stakeholders.

Intellectual Property & R&D: Foster a culture of experimentation where designers can "build to think," resulting in proprietary UI components and unique interaction models.

3. Strategic Leadership

Cross-Functional Alignment: Partner with Engineering and Product VPs to bridge the gap between design vision and technical feasibility.

Design ROI: Define and track metrics that prove the business impact of UX (e.g., speed to market, design debt reduction, and user engagement).

Advocacy: Serve as a thought leader internally and externally, championing a design-led culture that values both aesthetic polish and functional rigor.

• Design and re-design product experiences across financial offerings and services while participating in upfront user research to better understand user needs and behaviors and usability testing to see how your solutions work for users.
• Advocate for the users' perspective when collaborating with Product Managers and Engineers to plan roadmaps, gather requirements, and structure the work. Ideation and prototyping to explore different options, including unexpected but still workable solutions
• Diagram the interactivity of the product, including user flows and wireframes Contribute to our Design System as needed also advocating for accessibility and Inclusive Design practices.

• Stayed current on industry trends and emerging technologies to incorporate innovative ideas into designs for cutting-edge user experiences.
• Incorporated user feedback into iterative design cycles, ensuring continuous enhancement of end-user satisfaction levels.
• Enhanced user experience by designing intuitive and visually appealing interfaces for web and mobile applications.
• Balanced functionality requirements with visual appeal when creating interface elements like buttons, menus, forms while adhering to established brand guidelines.
• Presented research findings and proposed solutions during stakeholder meetings, securing buy-in from decision-makers regarding UX initiatives.
• Implemented A/B testing on multiple designs, optimizing conversion rates based on data-driven decisions.
• Redesigned legacy applications with modern aesthetics, significantly increasing user engagement metrics.
• Mentored junior designers, providing guidance on best practices in UI/UX design techniques.
• Collaborated with developers to implement responsive design, improving accessibility on various devices.

• Developed wireframes and prototypes to effectively communicate design ideas to stakeholders and team members.
• Designed user flows, ensuring seamless transitions between different stages of the user journey.
• Created style guides and design systems to maintain consistency across all platforms and products.
• Improved website loading speed by optimizing images and graphics for better overall performance.
• Worked closely with marketing teams to align branding elements within the UI/UX design.
• Identified pain points in existing user experiences through heuristic evaluations, leading to actionable recommendations for improvements.

• Responsible for pre-print design layouts for clients while examining design work for quality, consistency and accuracy. Also working closely with both production and marketing teams and assisting with photography and video assignments.
• Coordinated with developers throughout the entire product lifecycle, ensuring alignment between design vision and technical specifications.
• Assisted in the development of company branding guidelines, ensuring consistency across all marketing materials and products.

• Gathering and evaluating user requirements in collaboration with product managers and engineers, illustrate design ideas using storyboards, process flows and sitemaps while developing UI mockups and prototypes that clearly illustrate how the bank sites should function, look and feel.
• Creating original graphic designs (e.g., images, sketches and tables), preparing and presenting rough drafts to internal teams and key stakeholders while identifying, and troubleshooting UX problems (e.g., responsiveness) while ensuring user centered designs.
• Consistently met project deadlines by managing time efficiently and prioritizing tasks according to importance levels.
• Conducted usability tests and analyzed feedback, identifying areas for improvement in the design process.