Summary
Overview
Work History
Education
Skills
Timeline
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Daniel Vause

Edmonton,AB

Summary

Hard-working, reliable and motivated person; always looking to develop and learn new skills. Has been in constant work since leaving school in 2011, with the majority of employment being heavily Customer Service orientated. Technology oriented person who is confident working with the intricacies of consumer-grade technology.

Overview

13
13
years of professional experience

Work History

Full Serve Warehouse Co-worker

Ikea
Edmonton, Alberta
07.2023 - Current
  • Quickly and accurately pick and scan orders.
  • Flexibly pivot from tasks dependant on business needs and supervisors request.
  • Comfortably work for long periods; walking, standing and lifting up to 50 pounds.
  • Happily assist customers with any issue or questions they may have.
  • Bring positivity to the workplace and my co-workers.

Warehouse Operative

Ogden Fulfillment
Bradford Keighley
01.2020 - 04.2023
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones. Packed and unpacked items, checking breakables before stocking on shelves.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Recognized defective material and reported issues to management and vendors.
  • Updated inventory and production information using warehouse management systems and scanner guns. Recorded data manually or on computer for inventory purposes.
  • Skilled in processing returns, and communicating information with customers.

Assembly Line Worker

Teconnex LTD
Bradford Keighley
03.2018 - 11.2019
  • Contributed to team-based environment to maintain line productivity and meet expected deadlines.
  • Inspected finished parts and components to enforce QA standards and uncover defects prior to packaging. Recognized defective material and reported issues to management.
  • Assembled light and medium-sized parts by examining connections for correct fit, fastening parts and subassemblies. Completed hand-finishing of final products.
  • Completed component assembly with minimal supervision to meet deadlines.
  • Operated electrical, hydraulic and air-activated hand tools.

Retail Sales Associate

SMKD E-Cigarettes
Leeds
04.2016 - 01.2018
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Initiated friendly conversation with customers to determine level of assistance required. Helped customers by answering questions and locating merchandise, helping boost customer satisfaction and retention.
  • Benefits and risks talked through with customers to ensure they are making an informed decision when purchasing products
  • Explained the range of products available to technical specifics tailored to each customers requirements
  • Managed cash register operations using POS system and processed sales and returns
  • Diagnosed problems in products brought in by customers, offered to fix whenever possible

IT Technician

OptionBox Networks
Leeds
12.2015 - 03.2016
  • Duties included providing remote/telephone 1st and 2nd line support for the customers, ranging from aiding with software/hardware problems to managing their users through active directory and configuring/adding people to an exchange server.

Line Cook

Yo Sushi Leeds
Leeds
07.2015 - 11.2015
  • Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
  • Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
  • Cleaned cooking and refrigeration equipment to sanitize and prevent food-borne illness
  • Open Kitchen, regularly interacted with and entertained customers whilst preparing food

Retail Supervisor

CeX
Bradford Keighley
08.2014 - 07.2015
  • Responsibilities included: making sure any stock that was being bought under my name complied with the company’s warranty, retaining and sharing new information to improve the speed and reliability of the tests. Tested products looking to be sold. Aided in the general upkeep of the store. Trained new hires.

Administrator

Clockwork Finance
Bradford Keighley
01.2012 - 07.2014
  • Actively involved in setting up and beta-testing a new service for existing clients, updating the company’s databases in accordance with post. Was later promoted to Customer Services Officer which involved speaking directly to both clients and external providers while following strict data protection protocols.

Education

GED -

Holy Family Catholic School
Bradford Keighley
07.2011

Skills

  • Microsoft Excel
  • Dependable and reliable
  • Stockroom procedures
  • Adaptive team player
  • Inventory tracking
  • POS system operation
  • Assessed customer product needs and interests in order to best recommend suitable items
  • Supervision & leadership
  • Good work ethic
  • Organizational skills

Timeline

Full Serve Warehouse Co-worker

Ikea
07.2023 - Current

Warehouse Operative

Ogden Fulfillment
01.2020 - 04.2023

Assembly Line Worker

Teconnex LTD
03.2018 - 11.2019

Retail Sales Associate

SMKD E-Cigarettes
04.2016 - 01.2018

IT Technician

OptionBox Networks
12.2015 - 03.2016

Line Cook

Yo Sushi Leeds
07.2015 - 11.2015

Retail Supervisor

CeX
08.2014 - 07.2015

Administrator

Clockwork Finance
01.2012 - 07.2014

GED -

Holy Family Catholic School

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Daniel Vause