Daniel Sebastian Forero Torres
Calgary,AB
Summary
Business Administration graduate with a robust background in financial services and operations. Demonstrates strong leadership and problem-solving skills, effectively managing business operations and enhancing efficiency. Bilingual in English and Spanish, with a proven ability to foster positive customer experiences. Seeking a role to leverage financial analysis and strategic planning skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Service / Host
Pita Grill
Calgary, Alberta
03.2023 - Current
- Fostered positive customer experiences by greeting and assisting patrons.
- Identified customer needs, and recommended appropriate products and services.
- Managed register operations, including cash handling, and credit card processing.
- Conducted inventory checks to ensure product availability.
- Communicated effectively with kitchen staff to ensure order accuracy.
Head of Operations – Family Business
AutoStar
Bogota, Colombia
07.2021 - 03.2022
- Developed long-term strategies for improving operational efficiency while maintaining high quality service levels.
- Ensured compliance with applicable laws, regulations and industry standards.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Created effective business plans to focus strategic decisions on long-term objectives.
Internship Student
Fogafin
Bogota, Colombia
01.2021 - 07.2021
- Processed financial aid documents and completed basic verification of information.
- Generated weekly, monthly and quarterly reports summarizing key financial metrics.
- Prepared balance sheets, income statements, cash flow statements according to Generally Accepted Accounting Principles.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked with cross-functional teams to achieve goals.
Inventory Analyst
Tekton Technologies Colombia
Bogota, Colombia
06.2017 - 09.2017
- Ensured compliance with company policies and procedures related to inventory control.
- Developed processes to maximize efficiency of warehouse operations.
- Analyzed inventory records to identify discrepancies between actual and recorded stock levels.
Education
Diploma - Financial Services - Business Administration
Bow Valley College
Calgary, AB06-2025
Bachelor's Degree - Business Administration
Pontificia Universidad Javeriana
Bogota, Colombia03-2022
Skills
- Financial analysis
- Microsoft Excel
- Team collaboration
- Effective communication
- Problem solving
- Strategic Planning
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Certification
- Bloomberg Market Concepts - 2019
Timeline
Customer Service / Host
Pita Grill
03.2023 - Current
Head of Operations – Family Business
AutoStar
07.2021 - 03.2022
Internship Student
Fogafin
01.2021 - 07.2021
Inventory Analyst
Tekton Technologies Colombia
06.2017 - 09.2017
Diploma - Financial Services - Business Administration
Bow Valley College
Bachelor's Degree - Business Administration
Pontificia Universidad Javeriana
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