Summary
Overview
Work History
Skills
Timeline
Generic

DANIEL NII AYI OKWABI

Saint-Laurent,QC

Summary

Friendly Customer Service Professional experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Overview

9
9
years of professional experience

Work History

Retail Cashier

Melcom Shopping Mall - Achimota
12.2021 - 07.2024
  • Processed customer orders and accurately handled payment transactions.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Processed refunds and exchanges in accordance with company policy.

Server

Eddys Pizza
04.2017 - 08.2021
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Kitchen Hand

Salmas Eatery
10.2015 - 02.2017
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Loaded dishes, glasses and tableware into dishwashing machines.
  • Operated food slicers, grinders and chopper in accordance with safety guidelines.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.

Skills

  • Attention to Detail
  • Quality Control
  • Time Management
  • Ability to Work Under Pressure
  • Always Available
  • Organizing
  • Problem-Solving Skills
  • Health and Safety Awareness
  • Flexibility and Adaptability
  • Teamwork
  • Computer Literacy
  • Inter-Personal Skills
  • Microsoft Office

Timeline

Retail Cashier

Melcom Shopping Mall - Achimota
12.2021 - 07.2024

Server

Eddys Pizza
04.2017 - 08.2021

Kitchen Hand

Salmas Eatery
10.2015 - 02.2017
DANIEL NII AYI OKWABI