Summary
Work History
Education
Skills
Hobby
Work Availability
Quote
Timeline
BusinessDevelopmentManager

Daniel Mutombo Kadima

Call center agent
Toronto,ON

Summary

Driven and resourceful administrative professional with 1 year of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.

  • Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.

Work History

Secretary

Group Nzinga property Management
10.2022 - Current
  • Answered multi-line phone system and greeted callers enthusiastically.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Recorded expenses and maintained accounting records.
  • Drafted agendas, recorded minutes and created documents for meetings.
  • Reviewed and balanced daily bank deposits and deposit report.
  • Composed internal and external correspondence for senior management and reviewed documentation to eliminate errors.

Education

Academic Transcript - Contact Centre & Business Process

SOUTHAMPTON CITY College
South Africa
09.2021

High School Diploma -

Rand Tutorial College
South Africa
12.2020

Skills

  • Office Staff Leadership
  • Payments Posting
  • Administering Payroll
  • Data Verification
  • Verbal and Written Communication
  • Multi-Line Phone Systems
  • Business Correspondence
  • Schedule Management
  • Vendor Relations Skills
  • Accounts Payable and Accounts Receivable
  • Complex Problem-Solving
  • Reception Functions
  • Confidentiality Understanding
  • Time Management
  • Clerical Staff Oversight
  • Running Errands
  • Call Forwarding
  • Set Appointments
  • Customer Relations and Communications
  • Records Preparation

Hobby

learning,jogging,soccer

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Never, never rest contented with any circle of ideas, but always be certain that a wider one is still possible.
Pearl Bailey

Timeline

Secretary

Group Nzinga property Management
10.2022 - Current

Academic Transcript - Contact Centre & Business Process

SOUTHAMPTON CITY College

High School Diploma -

Rand Tutorial College
Daniel Mutombo KadimaCall center agent