Daniel Da Silveira

Skills: Continuous Learning, Flexibility and Adaptability, and High-Demand Management and Multitasking.

• Prepared samples and assisted laboratory personnel in performing qualitative and quantitative analysis using analytical instruments, techniques, and methods;
• Cleaned and removed biohazard waste and inventory within the laboratory to comply with health and safety regulations;
• Responsible for checking and validating methods, analyzing results to create reports and project presentations;
• Effectively managing multiple tasks in a high-demand laboratory.

• Managed the customer service and account opening for over 2,000 individuals in less than a month;
• Proficiently managed challenging costumers interactions;
• Conflict resolution.

Skills: Problem-Solving, Team Management and Interpersonal Communication.

• Conducted critical analysis and operational hygiene inspection;
• Managed a team of 20 quality employees;
• Prepared QA evaluation reports and submitted them to management.
• Assisted in the planning of quality assurance testing projects following functional specifications.