Daniel Michael DiFrancesco

• Handled cash with high accuracy and took care to check bills for fraud.
• Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
• Checked personal identifications during alcohol and tobacco sales.
• Retrieved items for customers and verified prices.
• Lifted up to [Number] pounds at once and used forklift to move heavier loads.
• Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
• Identified and resolved discrepancies and errors in customer accounts.
• Operated cash register to accurately process and record customer payments.
• Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
• Performed cash, card and check transactions to complete customer purchases.
• Inspected floor displays, noted missing items, and immediately replenished merchandise.
• Processed refunds and exchanges in accordance with company policy.
• Worked with floor team and managers to meet wide range of customer needs.
• Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
• Assisted customers by finding items quickly to boost store satisfaction rates.
• Set up new sales displays each week with fresh merchandise.
• Learned duties for various positions and provided backup at key times.
• Used POS system to enter orders, process payments and issue receipts.
• Conducted inventory counts by adding each item in stock and documenting in computer system.
• Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
• Stocked shelves and organized merchandise displays for easy retrieval.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Communicated with customers and staff politely and professionally to uphold store standards.
• Addressed customer complaints and concerns, providing mutually beneficial solutions.
• Operated cash register to record transactions accurately and efficiently.
• Pleasantly greeted customers and provided prompt and courteous service.

• Played songs fitting station's format and monitored each song's length to avoid dead air.
• Managed schedule, contracts and payments for busy roster of bookings.
• Arranged libraries and playlists of music in advance of live events.
• Installed, operated and maintained audio and video equipment at venues.
• Ran visual effects to supplement audio equipment output.
• Promoted group dances, competitions and other party games to keep guests entertained.
• Used controllers and mixers to mix and sample music.
• Engaged guests at special events by playing fun, lively songs and encouraging dancing.
• Communicated closely with clients to determine music styles best suited for wedding, bar mitzvah or other events.
• Adjusted music plans based on crowd preferences and mood.
• Worked with clients to determine requirements for each party or event.
• Entertained guests with music matching desired genres and tempo.
• Proved successful working within tight deadlines and a fast-paced environment.
• Proven ability to develop and implement creative solutions to complex problems.
• Demonstrated leadership skills in managing projects from concept to completion.

Supply and logistics

Taught life and social skills

Community service

Worked with youth ages 9-18 in the Air / Army Cadets and also the Navy League of Canada