Daniel Marques Rosina Maia

San Diego

Summary

Dynamic Show Ambassador at Sea World San Diego, skilled in customer engagement and conflict resolution. Fostered collaboration with stakeholders, enhancing brand awareness and customer satisfaction. Multilingual communicator adept at multitasking and event coordination, consistently delivering exceptional service and building lasting relationships within the community.

Overview

years of professional experience

Work History

Show Embassador

Sea World San Diego

03.2023 - Current

Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
Greeted customers and clients to create welcoming atmosphere.
Assisted team with operational policies and procedures to drive services.
Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
Resolved conflicts between staff members and community members in diplomatic manner.

Education

High School Diploma -

Mission Bay

San Diego, CA

05-2025

Skills

Customer engagement
Team management
Product knowledge
Brand awareness
Event coordination

Multilingual proficiency
Customer service
Multitasking
Excellent communication

Languages

Spanish

Professional Working

Portuguese

Native or Bilingual

English