Danielle Cicchini

Recruitment Manager:

• Managed full-cycle recruiting processes for external unionized and managerial vacancies including drafting job postings, posting on various platforms, screening resumes, interviewing, reference and background checks, managed orientation and onboarding.
• Interpret Collective Agreement language to manage full-cycle internal unionized recruitment.
• Developed and maintained relationships with hiring managers to understand their hiring needs and preferences, while providing guidance on interviewing techniques and selection criteria.
• Developed and implemented assessment tools designed to evaluate a candidate's suitability for a role.
• Used key performance indicators to track progress against recruitment goals and forecast future requirements.
• Created and updated job descriptions,

Human Resources Manager:

• Addressed harassment allegations, work complaints, or other employee concerns.
• Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans, and disciplinary procedures.
• Led employee investigations and provided detailed incident reports to senior management while following organizational processes.
• Oversee employee benefits and pension programs and Health and Safety programs.
• Oversee the organization's disability management program.
• Oversee the organization's Workforce Planning department.
• Facilitate monthly Labour Management meetings.
• Created and implemented the Attendance Management program for unionized staff.
• Managed employee progressive discipline and guided management for the application of Employee Performance Standards.
• Negotiated collective bargaining agreement.
• Participated in the Job Evaluation Committee.
• Act as a resource for management to comply, administer, and interpret collective agreements.
• Administer grievances working directly with union executives.

• Prepare and maintain employment records using human resources management system software.
• Interpret and explain human resources policies, procedures, and regulations.
• Use Staff Schedule Care to create and interpret sick, seniority, and overtime reports for all employees.
• Process employee status changes, keeping human resources systems and employee records up to date.
• Attend Labour Management meetings, prepared notes, and communicated to staff
• Attend and facilitate employee investigations and grievances.
• Utilized HRIS data and statistical reports to monitor trends in recruitment, promotions, and terminations.
• Compiled reports related to personnel activities, such as attendance tracking, turnover rates, and disciplinary actions.

• Facilitated full-cycle recruitment process in accordance to collective agreement language including creating and prepping job postings, posting open positions on company website, process posting packages, process successful applicants, create transfer and offer letters, and conduct new employee on-boarding and orientation.
• Reviewed employment applications, and use collective agreement language to order job applicants to ensure the correct candidate is granted the position
• Maintained and updated employee records using Meditech and Kronos.
• Scheduled appointments and interviews for job candidates via phone and email
• Investigated employee grievances and recommended appropriate actions based on collective bargaining terms.
• Prepared supporting documents and reports for Letters of understanding and grievance meetings
• Trained HR Assistants and Schedulers in the Human Resources Department on collective agreement language and implementation for proper staffing of the hospital
• Created and updated full time master schedules
• Organized and implemented vacation selection of hospital employees in accordance to collective agreement language

• Interpreted multiple collective agreements and follow collective agreement language to properly staff the hospital
• Used scheduling system "Kronos" to monitor staffing and update employee schedules
• Assisted leaders in ensuring department schedules are updated on a bi-weekly basis for payroll purposes
• Collaborated with leaders to fill long term leaves and vacation
• Used collective agreement language to call out open shifts to complete staffing compliments of each department
• Created posted schedules using collective agreement language
• Generalist Understanding of labour relations and human resource fundamentals in a unionized environment

• Answered the switchboard internal and external calls in a professional manner and distribute calls to the proper individual or department.
• Coordinated and executed proper hospital emergency procedures.
• Entered all maintenance requests into software program and dispatch appropriate maintenance personnel.
• Responded to porter and housekeeping requests, enter and track relevant data into Excel spreadsheet and dispatch accordingly.

• Summer student position for three summers
• Assisted in the planning and execution of various Sault Area Hospital Foundation fund‑raising events to support the purchase of hospital equipment; Including 5 Car Draw and Jacobs Celebrity Golf Tournament
• Administrative duties including maintaining Microsoft Excel spreadsheets and Razors Edge database inputs as well as cash handling and bank deposits
• Assisted in the execution of a number of marketing campaigns including email, social media, print and digital.