Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle A MacNeil

Orangeville

Summary

Detail-oriented and highly organized Office Administrator with extensive experience in service coordination, customer relations, and operations management across multiple industries. Proven ability to manage schedules, streamline administrative processes, and deliver exceptional customer service. Strong communicator with a commitment to efficiency, accuracy, and professionalism.

Overview

10
10
years of professional experience

Work History

Office Administrator /Business Office Manager

AllPro Roofing Inc.
Orangeville
05.2021 - Current
  • Coordinated and scheduled service appointments for inspections and repair work to enhance client satisfaction
  • Prepare quotes, contracts, and invoices with accuracy and efficiency.
  • Act as the primary liaison between clients and multiple branch locations..
  • Manage payroll processing and oversee billing and collections.
  • Utilized Roofr system to streamline operations and improve workflow efficiency.
  • Maintained organized records and ensured timely communication with clients to support operational effectiveness.

UCP / Personal Support Worker (PSW)

Chartwell Retirement residence
Orangeville
01.2019 - 05.2021

Administer medications in compliance with established policies and procedures.

  • Assist residents with daily living activities including hygiene, dressing, and meals.
  • Ensure a clean, safe, and supportive living environment.
  • Provide compassionate care while maintaining professionalism and dignity.

National Service Operations Coordinator

Flynn Group
Mississauga
02.2016 - 01.2019

  • Coordinated service operations across Canadian and U.S. branches to ensure seamless service delivery.
  • Scheduled service calls and managed inspection and repair logistics to optimize service response times.
  • Prepared quotes and handled invoicing for service contracts
  • Acted as key communication link between branches and clients to facilitate effective service interactions.
  • Supported operational efficiency through strong organizational. skills

Education

St Thomas Aquinas S.S
Brampton, ON

Skills

  • Office Administration & Operations Management
  • Scheduling & Service Coordination
  • Payroll & Invoicing
  • Accounts Receivable & Collections
  • Microsoft Office (Outlook, Excel, Word)
  • Customer Service & Client Relations
  • Customer management
  • Database entry
  • Calendar management
  • Multitasking & Time Management
  • Attention to detail
  • Team Leadership & Training
  • Strong Communication Skills

Timeline

Office Administrator /Business Office Manager

AllPro Roofing Inc.
05.2021 - Current

UCP / Personal Support Worker (PSW)

Chartwell Retirement residence
01.2019 - 05.2021

National Service Operations Coordinator

Flynn Group
02.2016 - 01.2019

St Thomas Aquinas S.S
Danielle A MacNeil