DANIELLE YOUNG RICARDO

Sales PR

• Responsible for client care from inquiry, pre-production to post-production.
• Boosted sales revenue by booking and handling inquiry projects from different brands monthly.
• Manages a diverse team of 30-50 individuals for each project, overseeing their tasks, providing guidance, and ensuring timely completion of deliverables.
• Coordinates with team for information and updates concerning clients.
• Organizing reports, invoices and documents.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.
• Developed customized sales pitches tailored to individual client needs, enhancing closing ratios.
• Partnered closely with operations department ensuring seamless delivery of products/services while addressing any logistical challenges proactively.
• Achieved or exceeded company-defined sales quotas.
• Negotiated prices, terms of sales and service agreements.

Marketing Associate

• Leveraged social media platforms as part of outreach campaigns, raising brand awareness among target audiences for Chapters PH.
• Collaborate with the team in terms of content creation
• Curate copywriting for posts and implement social media postings and scheduling with the help of the Executive Producer.
• Produce promotional graphics, and videos for the department.
• Create a marketing plan and schedule flow for the department.

• Responsible for the proper set up, presentation of food, beverage and necessary supplies, and for the tear down of food and beverage service in the concierge lounge.
• Ensure proper storage of all food and beverage.
• Ensure all equipment is in operation order and all supplies are up to par. Report equipment that needs repair or supplies that need to be ordered.
• Ensures total guest satisfaction.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Bussed and reset tables to keep dining room and work areas clean.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Explained menu items and suggested appropriate options for food allergy concerns.