Danielle Watson
Toronto,ON
Summary
Dedicated professional with a proven track record in housekeeping and customer service, exemplified during tenure at E&W Cleaners. Excelled in deep cleaning and sanitization, enhancing client satisfaction through meticulous attention to detail and empathetic customer interactions. Recognized for exceptional work ethic and ability to maintain high standards of cleanliness, contributing to a welcoming environment for all.
Overview
18
18
years of professional experience
Work History
House Cleaner
E&W Cleaners
03.2017 - 02.2024
- Washed and put away kitchen dishes, utensils and glassware.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted picture frames and wall hangings with cloth.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
Customer Service Representative
Tele Spectrum
03.2006 - 10.2011
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Fast Food Cashier
McDonald's
10.2010 - 08.2011
- Prepared food orders accurately and efficiently, adhering to strict quality control standards.
- Collaborated with team members to provide exceptional customer service during peak hours.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
Human Resource Management
Canadian College of Business, Science & Technology
Toronto, ONDiploma -
Eastdale Collegiate Institute
Toronto, ON2004
Skills
- Cleaning and sanitization
- Customer Service
- Housekeeping
- Bathroom sanitation
- Deep cleaning expertise
Languages
English
Native or Bilingual
French
Limited Working
Timeline
House Cleaner
E&W Cleaners
03.2017 - 02.2024
Fast Food Cashier
McDonald's
10.2010 - 08.2011
Customer Service Representative
Tele Spectrum
03.2006 - 10.2011
Human Resource Management
Canadian College of Business, Science & Technology
Diploma -
Eastdale Collegiate Institute