Summary
Overview
Work History
Education
Skills
Interests
Work Availability
Timeline
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Danielle Van Der Zwan

Chiliwack,BC

Summary

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

17
17
years of professional experience
6
6
years of post-secondary education

Work History

Receptionist/Office Manager

Restorative Health
Chilliwack, BC
05.2017 - 06.2021
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Resolved customer problems and complaints.
  • Maintained confidentiality of information regarding clients and company.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.

Stay at Home Mom

Children
Langley, BC
06.2007 - 05.2017
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Collaborated with team members to achieve target results.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Identified issues, analyzed information and provided solutions to problems.
  • Maintained energy and enthusiasm in fast-paced environment.

Receptionist & Marketing Administrator

Gatekeeper Systems Inc.
Abbotsford, BC
06.2004 - 03.2007
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained confidentiality of information regarding clients and company.
  • Coordinated catering and set up conference rooms for corporate and client meetings.
  • Provided clerical support to company employees by copying, faxing and filing documents.

Education

Yale Secondary
Abbotsford, BC
09.1997 - 06.1999

High School Diploma -

Career Technical Centre
Abbotsford, BC
09.1999 - 06.2002

Applied Business Technology -

University of The Fraser Valley
Abbotsford, BC
09.2002 - 06.2004

Skills

SKILLS SUMMARYundefined

Interests

Spending time with my children

Fishing & Hiking

Anything that involves being outdoors

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Receptionist/Office Manager

Restorative Health
05.2017 - 06.2021

Stay at Home Mom

Children
06.2007 - 05.2017

Receptionist & Marketing Administrator

Gatekeeper Systems Inc.
06.2004 - 03.2007

Applied Business Technology -

University of The Fraser Valley
09.2002 - 06.2004

High School Diploma -

Career Technical Centre
09.1999 - 06.2002

Yale Secondary
09.1997 - 06.1999
Danielle Van Der Zwan