Danielle Spitler
Long Beach
Summary
Dynamic and results-driven professional with a proven track record at Leatherby’s Family Creamery and Dean Anthony Salon, excelling in exceptional customer service and effective sales strategies. Expertise in issue resolution and upselling, combined with strong problem-solving skills, enhances guest experiences and drives satisfaction. Committed to fostering positive interactions and building lasting relationships, ensuring every customer leaves with a memorable experience. Proven ability to manage time efficiently while maintaining high standards of service excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cosmetologist
Dean Anthony Salon
Long Beach, CA
09.2025 - Current
- Delivered high-quality haircuts, coloring, and styling services to diverse clientele.
- Provided expert consultations to determine client needs and preferences.
- Ensured compliance with health and safety regulations in salon operations.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
Head Hostess
Leatherby's Cafe Rouge
Costa Mesa, CA
09.2025 - Current
- Managed front-of-house operations, ensuring seamless guest experiences during peak service hours.
- Oversaw seating arrangements, balancing flow between dining area and waiting guests effectively.
- Resolved guest inquiries and concerns swiftly, enhancing overall customer satisfaction ratings.
- Analyzed feedback trends to suggest improvements in service delivery and operational efficiency.
- Developed and implemented reservation systems to optimize table turnover and guest satisfaction.
- Coordinated with kitchen and waitstaff to ensure timely communication of guest needs and preferences.
Server
Leatherby's Family Creamery
Sacramento, CA
05.2021 - 06.2025
- Delivered exceptional customer service in fast-paced family dining environment.
- Executed opening and closing duties, including dining area setup and supply restocking.
- Maintained cleanliness of dining area, tables, and serving utensils throughout shifts.
- Trained new servers on menu items and service protocols to ensure consistency.
- Resolved customer inquiries and issues promptly, maintaining professionalism at all times.
- Upsold menu items and promoted special offers to enhance guest experience.
Retail Sales Associate
Total Beauty Expereince
Sacramento, CA
08.2020 - 05.2021
- Greeted customers and assisted with product selection to enhance satisfaction and retention.
- Maintained clean and organized sales floor to optimize customer experience.
- Provided in-depth product knowledge to build customer trust and loyalty.
- Collaborated with team members for efficient inventory restocking.
- Monitored inventory levels and reported shortages promptly to management.
Education
Cosmetologist -
Paul Mitchell The School Sacramento
Sacramento, CA04.2025
Skills
- Customer service excellence
- Sales strategies
- Problem-solving skills
- Time management techniques
- Service prioritization
Certification
Licensed Cosmetologist- CA
Timeline
Cosmetologist
Dean Anthony Salon
09.2025 - Current
Head Hostess
Leatherby's Cafe Rouge
09.2025 - Current
Server
Leatherby's Family Creamery
05.2021 - 06.2025
Retail Sales Associate
Total Beauty Expereince
08.2020 - 05.2021
Cosmetologist -
Paul Mitchell The School Sacramento