Summary
Overview
Work History
Education
Skills
Languages
Timeline

Danielle Simms

Moncton,NB

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

21
21
years of professional experience

Work History

Manager

Pleasures N Treasures
11.2023 - 05.2024
  • Manage day to day running of the store, Hiring and training new staff, Completing weekly management reports and payroll, Using a cash register and debit/credit machine, Opening and closing duties, Cleaning, Receiving deliveries and restocking shelves, Maintaining organizational systems, Performing monthly inventories, Meeting sales goals, Creating window displays and visual merchandising, Assisting customers and making suggestions towards appropriate purchases for their individual needs.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.

Cataloger

Nova Auction Moncton
08.2023 - 11.2023
  • Maintained an organized and up-to-date collection by regularly weeding outdated or damaged items.
  • Enhanced catalog accuracy by diligently reviewing and updating item records in the database.
  • Adapted quickly to changing workflows and priorities, maintaining high-quality work under tight deadlines.

Full Time Sales Associate

Home Hardware
05.2021 - 07.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Swing/Shift Manager

McDonald's
08.2020 - 04.2021
  • Overnight manager responsible for closing of the store (change over)
  • Answering drive thru and taking customers orders
  • Assisting in the kitchen to prepare orders, as well as serving the customers their full and complete orders
  • Cleaning of equipment on drive thru, extra cleaning of larger restaurant equipment
  • Nighty duties such as stocking the different stations, baking muffins, making breakfast burritos, pies, cookies and of course coffee and ice coffee for the morning rush
  • General paperwork including hourly sales tracking, daily deposits, counting of the safe, entering daily numbers into our system and forwarding/faxing our daily paperwork to our head office
  • Food safety including the taking of temperatures of cooked food before it's served to our customers for our breakfast menu.

Administrative Assistant

Greg McDonald Equipment
02.2006 - 03.2020
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Created and maintained databases to track and record customer data.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.

Front Desk Manager

Cardinal Motor Inn
12.2002 - 02.2006
  • Night auditor duties included booking rooms, taking reservations, end of the day balancing of all departments
  • Balancing all departments before entering sales into the computer to run the audit
  • Set up of cashes for following shifts including deposits and balancing of all cash drawers
  • Completing payment by cash, debit, credit or charge for customers that left in the early morning
  • Set up the free daily coffee, muffins and fresh fruit in the lobby area
  • Have the dining room of the restaurant setup with cups, cutlery and condiments, get grills heated and deep fryers preheated for restaurant opening at 6 am for hotel and local customers.

Education

Office Administration

Toronto School of Business , Greater Sudbury, ON
05.1999

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Training and Development
  • Staff Management
  • Schedule Preparation
  • Customer Service
  • Decision-Making
  • Computer Skills
  • Team Development
  • Problem Resolution
  • Hiring and Training

Languages

English
Professional Working

Timeline

Manager - Pleasures N Treasures
11.2023 - 05.2024
Cataloger - Nova Auction Moncton
08.2023 - 11.2023
Full Time Sales Associate - Home Hardware
05.2021 - 07.2022
Swing/Shift Manager - McDonald's
08.2020 - 04.2021
Administrative Assistant - Greg McDonald Equipment
02.2006 - 03.2020
Front Desk Manager - Cardinal Motor Inn
12.2002 - 02.2006
Toronto School of Business - , Office Administration
Danielle Simms