Danielle Sharpe

December 2019 - Present

• Review daily medicals from inside and outside clinics in Canada, for quality assurance
• Release patients (in clinic) and provide them with any additional information needed:
• Chest X-RAY Requisitions
• Bloodwork Requisitions
• Abnormal Letters
• Referrals
• Update patient profiles in LogiPAL Program to provide clearances for travel
• Ensure all travelers meet the Vale site entry requirements prior to clearance
• Book additional testing for patients (Optometry, Nickle Cobalt Testing, Stress Tests, etc... )
• Follow up with patient results
• Data entry
• Assist with Drug and Alcohol Testing when scheduled in the clinic
• Take vitals for patients and perform Audiograms
• Correspond with Co-Workers and Contractors via e-mail and telephone
• Handle documents with patient confidentiality
• Assisted with coordinating Occupation Health clinics on work sites

February 2019-December2019

• Greeting Patients and Gym Clients at the front desk
• Responsible for check-ins and bookings for both Gym Clients and patients at our clinic
• Answering phone calls and e-mails
• Responsible for preparing various types of medicals
• Developed and maintained a filing system
• Provide general support to incoming patients and Gym Clients
• Prepare and submit abnormal results for review for our Medical Director
• Mail abnormal letters & results to patients
• Provide support to the Medical Clinic Team Lead as required
• Responsible for filing, data entry and uploading charts to Medgate/Cority
• Make travel arrangements for bloodwork and urine lab specimens to reach the lab in time
• Make travel arrangements for supplies to be sent to various work sites
• Booking client/patient appointments, answering the telephone and emails
• Create doctor invoices daily
• Other duties as assigned
• Completed Drug & Alcohol Testing Training
• Performed drug and alcohol testing on clients as per destined work site entry requirements

• Implemented operational standards and monitored service-area performance against these standards
• Replenished fixtures, bunks, and shelves in an orderly and accurate manner
• Replenished fixtures, bunks, and shelves in an orderly and accurate manner
• Executed merchandising policies and maintained standards
• Completed markdowns in a timely and accurate manner
• Initiated and participated in store recovery as needed
• Processed and prepared merchandise for the sales floor utilizing the principles of WorkSmart
• Responsible for the daily processing of shipments, organization, and set-up of the warehouse area, keeping with all policies and procedures and in a clean and safe manner, and perform maintenance/stock duties when required.
• Demonstrated a high degree of customer service while processing all refunds, exchanges, and purchases in accordance with our guidelines

• Responsible for opening and closing the store Monday to Friday and every other weekend
• Drafted and implemented staff scheduling to maintain optimal staffing levels at all times
• Dealt with scheduling issues and made sure daily functions ran smoothly
• Responsible for handling cash and banking
• Responsible for store book keeping
• Filing and organization skills
• Responsible for invoice payments
• Ordered petroleum at scheduled times
• Scheduled weekly inventory pickups and deliveries with vendors.
• Communicated clear expectations and goals to each staff member.
• Handled all customer relations issues in a gracious manner and in accordance with company policies.
• Priced merchandise, stocked shelves and took inventory of supplies.
• Greeted customers in a timely fashion, while quickly determining their needs.
• Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
• Stocked and replenished merchandise according to store merchandising layouts.
• Cleaned and organized the store, including the checkout desk and displays.

Cashier- 2008 to 2012

• Ran the register effectively and handled cash, credit, debit and personal check transactions.
• Counted money in drawers at the beginning and end of each shift to ensure amounts were correct.
• Responded quickly to customer inquiries, answering questions and offering insight into the products. 
• Monitored areas for security issues and safety hazards.
• Stocked and maintained inventory levels according to store policies.
• Mentored other store employees in customer service and assistance to help improve overall satisfaction. 
• Responded to customer requests and directed to merchandise.
• Greeted customers promptly.
• Moved new inventory to sales floor and arranged on shelves or other displays in an attractive manner.
• Kept work areas clean, neat and organized for maximum productivity.
• Maintained store equipment, including computers, printers and fax machines.
• Attended to customer needs, questions and complaints.
• Received deliveries, unpacked boxes, checked off items in the system and put products in their respective places in the stockroom.