Danielle Ross

• Demonstrated proper technique for exercises to avoid injuries.
• Set up and broke down equipment before and after classes.
• Promoted safe and inclusive environment for club clients and members.
• Promoted fitness classes to boost gym attendance.
• Trained clients during strength training, cardio vascular exercise, and stretching.
• Collaborated with other fitness professionals to develop my personal training style and direction.

• Demonstrated respect, friendliness and willingness to help wherever needed.
• Strengthened communication skills through regular interactions with others.
• Cultivated interpersonal skills by building positive relationships with others.
• Paid attention to detail while completing assignments.
• Provided professional services and support in a dynamic work environment.
• Organized and detail-oriented with a strong work ethic.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Worked flexible hours across various branches and holiday shifts.
• Proven ability to develop and implement creative solutions to complex problems.
• Kept constant child headcount and oversaw sign-in and sign-out process for parents to maintain child care and safety.
• Maintained high-quality child care standards based on developmentally appropriate practices.

The above in addition to previously detailed YMCA employment duties.

• Assisted with personal requirements for housekeeping and grooming assistance.
• Designed and implemented various activities to encourage socialization and aid clients in identifying potential.
• Reported changes in clients condition and health to primary caregivers and case workers.
• Assisted with basic activities of daily living.
• Maintained entire family's schedule and organized events.
• Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
• Provided compassionate and client-focused care to cultivate well-being.
• Entrusted to handle confidential and sensitive situations in professional matter.
• Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
• Completed regular check-ins and progress report for each client.
• Designed monthly activity schedules to balance play, rest and learning time.
• Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
• Applied positive behavior management techniques to enhance social interactions and emotional development.
• Used patience, skill and various behavior modification techniques to maintain order and safety.
• Planned and implemented crafts and other activities to spark interest and enhance development.
• Offered tutoring and mentoring to school-aged children in need of additional support.

• Identify and attend to the needs and emotional wellbeing of children i.e., diapering, toilet training and promoting healthy, independent practices
• Establish a learning environment where students feel socially, physically, culturally secure and respected Attention to classroom sanitation paid in great detail
• Maintain open, positive communication with each child’s family
• Handle sensitive information with confidentiality and integrity
• Create and facilitate weekly developmentally appropriate lesson plans
• Documenting children’s interests, behaviours, allergies, and new experiences
• Emergency and incident reporting
• Create and follow behaviour plans for identified students
• Responsible for program set-up and take-down, ensuring materials are returned and locked up
• Prepare nutritious daily snacks Facilitate active games and weekly field trips
• Build meaningful, professional relationships with students characterized by mutual respect and trust
• Monitored field trips and special events to maintain safety and increase attendee retention.
• Identified areas in need of improvement and implemented solutions.

• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Mentored team members to enhance professional development and accountability in workplace.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Established team priorities, maintained schedules and monitored performance.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Grilled meats and seafood to customer specifications.
• Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
• Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
• Checked food temperature regularly to verify proper cooking and safety.
• Prepared and cooked meals based on restaurant recipes and specifications.
• Assisted in developing new menu items to reflect restaurant's style and standards.

• Tailored haircuts and hot shaves to clients satisfaction
• Reception work and detailed cleaning of the shop

• Ensure guests are checked in and the salon is clean and tidy.
• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Determined appropriate hair treatments based on conditions and textures.
• Recorded notes for future reference about customer preferences and services delivered.
• Counted and documented opening and closing cash amounts daily.
• Processed payments, entering sales in register for prompt customer service.
• Educated customers on products to maximize benefits.
• Organized sales area and work station to showcase products and boost sales.
• Completed safety training and certifications to minimize risk of infection or injury to customers.
• Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
• Suggested treatments and styles to suit customer appearance and fashion choices.
• Resolved guest complaints about service or style.
• Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
• Attended hair shows, classes and seminars to stay up-to-date on latest trends.
• Maintained regular client list and successfully handled walk-in customers.
• Developed loyal following of clients by providing high-quality services.
• Restocked supplies and submitted purchase orders to maintain stock levels.
• Assisted with marketing campaigns to promote salon services.
• Operated point of sale system, entered values into register and quickly, accurately and courteously completed guest transactions.
• Completed point of sale opening and closing procedures.

• Grooming & Feeding
• Attended community events to promote pet adoption and responsible pet ownership.
• Maintained detailed records of animal care and feeding schedules to track animal care and history.
• Monitored health of animals, reporting any issues to shelter staff for resolution.
• Provided companionship and comfort to animals in need of extra love and attention.
• Cleaned and sanitized cages and living areas to promote health and wellbeing.
• Assisted with adoption process by providing information about animals to potential adopters.
• Monitored animals for behavioral problems and signs of health issues.